Quality Management & Training Analyst

BMC Software

9d•$62,500 - $91,000•Onsite

About The Position

Reporting to the Manager of HIM Audit Services & Data Integrity, the Quality Management & Training Analyst is responsible for developing, implementing, and managing an ongoing training and quality management program to ensure the medical record's integrity. The Quality Management & Training Analyst will work with the Manager of HIM Audit Services and Data Integrity to set deadlines, assign responsibilities, monitor, and summarize progress of a project. Builds strong positive relationships with key individuals: Clinical Staff, Physicians, Administration, and Data Integrity Team.

Requirements

Bachelor's degree in business/healthcare related field or equivalent work experience.
Epic Certification, preferably Epic Certification in Identity
Minimum of five years of recent healthcare data integrity experience with at least one year in a training setting.
Interviewing/listening skills are required to enable talking with individuals and groups about current processes and issues to ask the right questions to yield essential information that will be used to evaluate processes and determine potential solutions.
Extensive technical skills to quickly learn hospital information systems as well as MSOffice suite
Excellent writing, interpersonal and organizational skills
Leadership skills and ability to be persuasive, encouraging, and motivating.
Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
Ability to work cooperatively with other members of the team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule; to set priorities and solve problems; to respond quickly to emergency requests.
Strong interpersonal skills to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

Responsibilities

Maintaining integrity and quality of data & assuring data conformity meets all requirements and goals
Performs data collection and abstracting activities, data entry, submission of data and continuous quality improvement audits
Assisting in planning, establishing & monitoring criteria for data collection.
Auditing and resolving a wide range of documentation issues
Managing outcome tracking and performance, identifying areas that need improvement, and working to develop plans for improvement
Conducts routine audits to assess team member competency.
Provides feedback directly to team member’s manager and assists in delivering feedback as needed
Helping members of the department determine data needs and assisting in designing tools, and reports as necessary
Utilizing analytic and statistical skills to acquire, aggregate and disseminate data reports; ensuring the accuracy and reliability of all work surrounding data
Assisting with the design and implementation of QI projects
Preparing and submitting monthly, quarterly, and final reports
Closely examining data trends to catch and address issues early on
Define project scope, goals and deliverables that support business goals as it relates to the HIM/Data Integrity Department in collaboration with department leadership.
Liaise between HIM/Data Integrity team and the project stakeholders on an ongoing basis.
Identify and resolve issues and conflicts within the project team as it relates to the HIM/Data Integrity Department.
Develop and deliver progress reports, proposals, requirements documentation, and presentations as it relates to the HIM/Data Integrity Department.
Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
Build, develop, and grow any business relationships vital to the success of the project as it relates to the Data Integrity Department