Quality Assurance Technician

Southern Air Heating Cooling & Plumbing•Baton Rouge, LA

13d•Onsite

About The Position

Southern Air in Baton Rouge is seeking a detail-oriented Quality Assurance Technician to help uphold our high standards and ensure every job meets regulatory and company benchmarks. The Quality Assurance Technician plays a critical role in inspecting completed service and installation jobs across HVAC, electrical, and plumbing divisions. This position ensures work meets safety codes, internal quality standards, and customer expectations. You’ll collaborate with field technicians, service managers, and customers to identify issues, provide feedback, and support continuous improvement.

Requirements

2+ years of experience in HVAC, electrical, or plumbing services (multi-trade experience preferred)
HVAC degree or equivalent field experience with certification from a technical/trade school
Valid driver’s license with clean motor vehicle record
Ability to handle heavy equipment
Reliably commute or planning to relocate to Baton Rouge, LA before starting work

Nice To Haves

EPA Type II

Responsibilities

Conduct post-installation and post-service inspections for HVAC, electrical, and plumbing jobs
Verify compliance with local codes, manufacturer specifications, and company standards
Document findings and provide detailed reports to service managers and technicians
Identify recurring issues and recommend training or process improvements
Communicate professionally with customers to ensure satisfaction and resolve concerns
Assist in developing and updating QA checklists and protocols
Support warranty validation and ensure proper documentation is completed
Collaborate with dispatch and operations teams to schedule inspections efficiently
Maintain accurate records of inspections, corrective actions, and technician performance trends