Quality Assurance Technician II

Amarr Garage Doors•Mocksville, NC

12d•Onsite

About The Position

This position plays a critical role in ensuring product integrity, process consistency, and customer satisfaction within our Mocksville, NC plant. The Quality Technician I also supports the plant by executing quality inspections, validating compliance to standards, and driving corrective and preventive actions that strengthen operational performance.

Requirements

High School Diploma or GED required.
1–3 years of experience in a quality assurance role.
Experience working with quality tools such as gauges, calipers, or other testing equipment.
Basic knowledge of company products and processes.
Ability to operate laboratory-testing equipment.
Demonstrated ability to process data quickly, accurately, and efficiently.
Strong analytical, organizational, and critical thinking skills with the ability to work independently.
Ability to manage multiple priorities in a fast-paced manufacturing environment.
Willingness to be visible on the shop floor and engage with team members daily.
Effective communication and interpersonal skills to support cross-functional collaboration.
Ability to lift up to 45 lbs. unassisted with or without reasonable accommodation.
Ability to lift, carry, push, and/or pull materials weighing more than 45 lbs. using team lifting procedures.
Ability to stand and/or walk for extended periods (8–12 hours per shift).
Ability to safely move throughout the manufacturing floor.
Ability to bend, kneel, crouch, climb stairs and/or ladders as required for job tasks.
Ability to use hands, wrists, and fingers for handling materials, writing, and computer work.
Frequent use of computers, keyboards, tablets, scanners, or handheld devices.
Ability to work in a loud, fast-paced industrial environment.
Ability to work in hot and cold environmental conditions.

Nice To Haves

Associate’s degree or relevant college coursework.
Prior production or manufacturing floor experience.
Prior experience with QMS software.
Continuous learner with a focus on adaptability and process improvement.

Responsibilities

Support and apply quality standards, procedures, and work instructions to meet customer and regulatory requirements.
Verify that products and processes comply with internal quality expectations and customer specifications.
Perform inspections and testing on incoming materials, in-process production, and finished goods.
Document inspection results accurately and communicate findings to Production and Quality leadership.
Monitor adherence to quality expectations throughout production and escalate concerns when needed.
Identify defects, trends, and nonconformances.
Document nonconforming material, deviations, and quality incidents per established procedures.
Assist with root cause analysis and support corrective and preventive action (CAPA) activities.
Track corrective actions to closure and verify effectiveness.
Assist with internal, customer, and third-party quality audits.
Maintain audit-ready documentation and ensure adherence to procedures.
Participate in continuous improvement initiatives to enhance product quality and process performance.
Partner with Production, Engineering, Supply Chain, and Management to resolve quality issues.
Provide clear guidance to Production teams on quality requirements and expectations.
Communicate quality concerns professionally across all levels of the organization.
Maintain quality records, inspection reports, and related documentation.
Write, update, and maintain quality-related work instructions and standard operating procedures.
Train Production and support teams on quality standards, inspection criteria, and best practices.
Support onboarding and training of new team members in quality processes.
Maintain organized inspection areas, tools, gauges, and documentation.
Ensure proper handling, identification, and segregation of nonconforming material.
Support plant safety standards while working throughout the manufacturing environment.
Performs other related duties as assigned by leadership.