Quality Assurance Analyst II

About the position

The Quality Assurance Analyst (QA) II plans and conducts a wide range of quality control tests and analysis to ensure all application products and services meet organizational standards and end-user requirements. This includes performing test planning, test design and test execution. In addition to QA responsibilities, the Analyst also executes various administration and support items.

Responsibilities

• Engages in several areas of software testing: Manual functional testing, manual regression testing, and executing previously automated tests.
• Analyzes requirements and communicates to QA Manager and project team members any issues found in them.
• Writes Test Cases and documents test case traceability to requirements, utilizing a Test Case Management tool such as qTest.
• Research problems reported in production application and communicates results with appropriate parties for resolution.
• Finds and files bugs.
• Uses available test data and creates new test data when needed.
• Assists the QA project lead in creation of test strategy, test plans, and project reports as needed.
• Works as QA project lead on low to medium complexity projects.
• Delivers assignments with high quality, readability, and timely delivery.
• Creates QA estimations, Test Strategy, and Project Closure documents.
• Creates and communicates the Daily Status Report for active projects.
• Proactively identifies test issues and formulates strategies to mitigate schedule impact.
• Creates tasks for offshore team according to test plan and daily changes.
• Participates in automation framework creation.
• Performs other duties as assigned.

Requirements

• Bachelor's degree in Business or Finance or related field of study.
• 3-4 years of related industry experience or equivalent combination of education and/or experience.
• Insurance Industry experience working with annuity principles and products along with related federal and state laws.

Nice-to-haves

• Strong customer service orientation.
• Effective verbal and written communication skills with the ability to effectively present information and respond to questions.
• Mathematical skills and strong attention to detail.
• Ability to analyze and synthesize complex information.
• Proficient in the use of Microsoft applications and other software such as LifePRO.
• Good business acumen with the ability to understand business implications of work.
• Ability to work effectively in team environment.
• Knowledge of software development life cycle and basic QE processes.
• Knowledge of typical QA tools such as Test Case and Defect Management tools.
• Familiar with the basics of AEL's applications and typical policy and agent lifecycle.
• Drive to learn newer QA techniques, processes, and tools.
• Possesses strong understanding of QE test process.
• Understands AEL's application landscape and key integrations and policy and agent lifecycles.
• Maintains the regression test suite for the assigned AEL applications.
• Exhibits proficiency in one specialized testing skillset, such as Browser and Mobile Compatibility, Device Testing, IVR, Salesforce, FAST, Production Parallel testing.