Quality and Data Analyst

Franklin-Madison Group - Nashville, TN

Full-time - Mid Level

Nashville, TN

Professional, Scientific, and Technical Services

About the position

The Project Analyst at Franklin Madison Group LLC is a pivotal role that serves as a liaison between insurance carriers and internal departments. This position is responsible for ensuring smooth processes for carrier audits and acts as a Quality Assurance checkpoint for reporting and internal insurance product processes. The analyst will assist the Senior Project Manager in various corporate initiatives, including managing client requirements and leading teams in building insurance products into a proprietary Administration system.

Responsibilities

• Act as liaison between insurance carriers and internal departments for all carrier audits, both onsite and offsite.
• Work with Insurance Product Analyst to conduct annual fulfillment audit.
• Act as verification and QA for all Underwriting.
• Responsible for collection and distribution of monthly carrier reporting, claims reporting, and ad hoc reporting as needed.
• Assist project manager in scheduling team meetings, attend team meetings and publishing minutes for team meetings as needed.
• Assist project manager in working with appropriate business representatives to develop project tasks to support assigned projects and integrate individual business tasks into global project plan.
• Accumulate completed project information and documentation in electronic format.
• Work closely with designated project manager and team members to accomplish goals of the project team.
• Follow up with business owners on tasks that are due or are past due completion date.
• Utilize skill sets on an ad hoc basis to evaluate existing business processes as issues arise.
• Accumulate and analyze data and provide conclusive recommendations for correction or improvement.
• Act as back up for Insurance Product Analyst.
• Other duties as assigned by management team.

Requirements

• Bachelor's degree preferred.
• Three years of relevant work experience.
• Top notch communication skills, both written and verbal.
• Strong computer skills, including experience with Excel, Word, Outlook.
• Salesforce and query experience a plus.