QCI Lead

JMS Technical Solutions•Phoenix, AZ

12d•Onsite

About The Position

Our client in Phoenix, AZ, is seeking a QCI Lead to join their team! This is an onsite/full-time/direct-hire position. The CI & Quality Lead owns site-level Quality Management System (QMS) execution, the continuous improvement (CI) portfolio, and training governance for the assigned site. This role replaces the legacy Quality Manager position and integrates process governance, audit oversight, corrective actions, and quality-driven training coordination in partnership with Operations.

Requirements

Bachelor's degree or equivalent experience in Quality, Industrial/Manufacturing, or related field.
5+ years in quality/CI with demonstrated leadership at the site level.
Working knowledge of QMS, Lean, and basic Six Sigma tools (8D, PFMEA, SPC).
Strong data analysis, problem-solving, and facilitation skills.
Proficiency with Microsoft 365 (Excel, PowerPoint, Word, Teams).
Applicants must be authorized to work in the U.S.

Nice To Haves

Six Sigma Green Belt or higher; formal Lean certification.
Experience in print, POD, or related high-volume manufacturing.
Experience leading cross-functional Kaizen or CI programs.

Responsibilities

Own site-level execution of the QMS and ensure adherence to SOPs and standards.
Maintain audit readiness; ensure effective containment and CAPA workflows.
Review and validate quality metrics and reporting (daily/weekly/monthly).
Coach and oversee site Auditors and QCI & Training Coordinators.
Own the site CI roadmap and prioritize improvement opportunities.
Lead or co-lead RCA (5 Whys, Fishbone), 8D, and PFMEA activities.
Run Kaizen/events, track actions, verify benefits, and standardize wins.
Partner with the Central QCI Project Engineer on cross-site initiatives.
Approve training content and ensure training is triggered by quality events.
Validate training completion before process release; ensure proper qualifications.
Ensure Lead Operators/Trainers follow approved methods and current SOPs.
Coordinate with LQSA and QS & Training Associate on skills matrix alignment.
Provide daily direction to QCI & Training Coordinators and Auditors.
Communicate performance and risks with Operations, Engineering, and leadership.
Champion a culture of quality ownership and continuous improvement.