Hemp Brands

The Pack Labs•Santa Fe Springs, CA

1d•$70,000 - $80,000•Hybrid

About The Position

The Pack Label, Inc. (TPL) is a high energy, visionary manufacturing and fulfillment company proudly rooted in the hemp industry. We are passionately dedicated to producing superior quality product offerings while maintaining an unwavering commitment to innovation, precision, and excellence in execution. At TPL, we operate like a championship team, fast-paced, collaborative, and obsessed with results. Every team member plays a critical role in delivering exceptional service and product quality for our customers. We take enormous pride in the work we do, the relationships we build, and the impact we make together. Position Summary: The Quality Assurance & Quality Control (QA/QC) Manager is responsible for developing, implementing, and overseeing a first-in-class quality program across Hemp Preroll, Vape, and Gummy Edible manufacturing operations. This role ensures all raw materials, in-process products, and finished goods meet regulatory requirements, internal specifications, and customer quality standards. The ideal candidate possesses deep expertise in hemp flower and strain evaluation, a strong understanding of extract-based vape products and edible formulations, and the technical capability to design, equip, and operate an internal QA/QC laboratory supporting a diversified hemp product portfolio.

Requirements

5+ years of QA/QC experience in hemp, cannabis, nutraceutical, food, or regulated manufacturing environments.
Demonstrated expertise in hemp flower inspection, strain familiarity, and preroll quality control.
Experience overseeing quality programs for extract-based and/or edible products.
Hands-on experience building or managing a QA/QC lab or inspection program.
Strong working knowledge of GMPs, SOP development, CAPA, and audit readiness.
Prior people management or team lead experience.

Nice To Haves

Experience with high-volume preroll manufacturing and automated equipment.
Experience with vape filling equipment and gummy production lines.
Knowledge of terpenes, cannabinoids, stability testing, and shelf-life validation.
Experience implementing digital QMS or batch record systems.

Responsibilities

Design, implement, and maintain a comprehensive Quality Management System (QMS) across prerolls, vapes, and gummy edibles.
Develop and control SOPs, work instructions, batch records, and specifications for: Hemp flower intake and storage
Preroll manufacturing
Vape formulation, filling, and packaging
Gummy edible production and packaging.
Ensure compliance with: Federal and state hemp regulations
GMP and food-grade manufacturing requirements (for edibles)
OSHA and workplace safety standards
Lead internal audits, manage CAPAs, and support customer, regulatory, and third-party audits.
Act as the subject-matter expert for hemp flower quality and strain performance.
Establish strain-specific quality standards covering: Visual characteristics (trim, trichomes, color)
Aroma, terpene integrity, and freshness
Moisture content and water activity
Grind consistency and preroll burn performance
Oversee flower handling best practices, including: Environmental storage controls
FIFO/lot traceability
Degradation and contamination prevention
Train production teams on flower care, inspection methods, and defect identification.
Oversee QA/QC processes for vape cartridges, disposables, and related hardware, including: Distillate and extract quality verification
Terpene blending accuracy and homogeneity
Hardware compatibility and leakage prevention
Implement inspection and testing protocols for: Fill weights and volume accuracy
Viscosity and flow consistency
Hardware integrity and functionality
Coordinate third-party lab testing for potency, contaminants, and stability.
Ensure vape products meet safety, performance, and labeling requirements.
Establish and enforce food-grade quality standards for gummy edible manufacturing.
Oversee QA/QC controls for: Ingredient verification and allergen management
Recipe accuracy and batch consistency
Texture, flavor, and appearance standards
Weight uniformity and cannabinoid homogeneity
Ensure compliance with sanitation, hygiene, and GMP food manufacturing practices.
Monitor shelf-life, stability, and packaging integrity for edible products.
Lead the design and implementation of an internal QA/QC laboratory supporting flower, vape, and edible products.
Identify, specify, procure, and manage lab equipment including: Precision balances and scales
Moisture analyzers and water activity meters
Microscopes and magnification tools
Density, draw resistance, and airflow testing devices
Temperature and humidity monitoring tools
Viscosity and fill-volume verification tools
Establish calibration, validation, and maintenance programs.
Manage relationships with third-party analytical labs and review COAs for accuracy and compliance.
Train production, fulfillment, and inventory teams on quality standards, inspection protocols, and GMP best practices.
Partner closely with Operations, Production, R&D, and Supply Chain teams during: New product introductions
Strain launches
Process changes and scale-ups
Act as the primary quality liaison during customer quality inquiries and issue resolution.
Track and analyze quality KPIs, including: Defect rates and scrap
Rework and yield loss
COA pass/fail trends
Customer complaints and returns
Drive continuous improvement initiatives through root cause analysis and corrective actions.
Support cost reduction and efficiency improvements while maintaining product integrity.