Public Safety Officer - 3rd shift, part-time, .5FTE

Children's Hospital and Health System • Milwaukee, WI

3d • Onsite

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Requirements

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
• 1+ years previous customer service experience required
• Requires an acceptable driving record, ability to be insured by CHHS carrier.
• Ability to successfully complete all required introductory and annual competency training processes.
• Ability to read and write in order to review and complete required incident reports and perform various recordkeeping activities.
• Strong interpersonal, written, and verbal communication skills are necessary in order to effectively interact with a variety of hospital employees, staff and visitors, sometimes under potentially stressful situations.
• Intermediate computer skills in order to utilize current and future equipment and systems (PC software applications, Microsoft Word, Excel, Access, Epic hospital software application, CAD, Incident Reporting, Surveillance Systems, etc.).
• Analytical skills necessary in order to inspect, respond and manage emergent situations, inspect hospital areas, ensure safety and security of all hospital staff, visitors and patients, and prepare security incident reports, missing property reports, etc.
• Ability to successfully complete and maintain all testing requirements under the Physical Capacity Exam (PCE).
• Ability to successfully complete and maintain all department training requirements in physical/verbal intervention and control technique program, use of typical security/law enforcement duty equipment (baton, handcuffs, etc.) and clinical violent restraint devises.
• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council within 90 Days required
• License Driver's License - State of Wisconsin required

Nice To Haves

• Post high school course work in criminal justice or related field preferred
• 1+ years experience as a uniformed security officer in healthcare security, public safety, corporate security, law enforcement, and/or military service preferred
• 1+ years experience performing weapon screening preferred
• Currently certified or ability to successfully complete IAHSS Basic certification within 6 months of hire or promotion
• Currently certified or ability to successfully complete department training in Defensive Tactics for Security (DTS) within 3 months of hire or promotion
• Marcus Autism Center Crisis Prevention Program within 1 Year required

Responsibilities

• Patrol assigned areas of facilities and grounds according to established schedule and investigates unusual occurrences.
• Perform parking enforcement related duties, to include, but not limited to, operating parking equipment, greeting, welcoming and directing customers.
• Investigate and write incident reports on a wide variety of security-related incidents including but not limited to; crimes committed on the property, injuries sustained on the property, actual or potential loss of hospital, employee, patient, or visitor property through fire, theft, damage, or vandalism.
• Obtain and process evidence related to the incident and interview victims, witnesses, and suspects.
• Assist Public Safety Dispatchers working in Communication Center as needed, and dispatch appropriate personnel to perform security assignments.
• Answer hospital emergency line (88) and direct personnel appropriately.
• Monitor various cameras and alarm systems.
• Answer intercom and elevator calls for assistance promptly and professionally.
• Respond to emergency situations of various types. Responses may include activities such as crowd control, disturbance resolution, verbal and physical intervention, firefighting duties, combative and/or disruptive patients, and other activities of a similar nature, including subsequent appearances in court, hearings, or chambers, as requested.
• Perform Weapon Screening services at designated locations to prevent weapons and other prohibited property from entering Children's facilities.
• Secure property/evidence as needed and/or directed.
• Liaison with MRMC Campus Public Safety/Security departments and local law enforcement.
• Perform security inspection tours and notify appropriate personnel of problems, as necessary.
• Question or detain suspicious individuals or criminal violators on CW leased and/or owned properties.
• Restrain disorderly, combative, or injurious individuals according to established training standards as necessary to prevent imminent harm to self or others.
• Badge and screen visitors per the visitation policy.
• Determine the guest’s destination and/or transportation needs.
• Provide precise way finding.
• Direct and/or escort employees, visitors, clients, and patients to all areas of hospital, clinic, grounds, facilities, etc.
• Perform traffic control functions as needed.
• Provide basic hospital information services, including being assigned to a Welcome Center.
• Maintain current knowledge of CW policy and procedures and department Standards of Work (SOW) through regular and timely independent review of internal communication including emails, Newsbreak and attendance at relevant meetings.

Benefits

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will.
• This document does not create an employment contract, implied or otherwise.
• Children's Wisconsin is an equal opportunity / affirmative action employer.
• We are committed to creating a diverse and inclusive environment for all employees.
• We treat everyone with dignity, respect, and fairness.
• We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED