Public Area Housekeeper

Marriott International - Romulus, MI

Full-time - Entry Level

Romulus, MI

Accommodation

About the position

The Public Area Housekeeper at Marriott International is responsible for maintaining cleanliness and order in public and employee areas of the hotel. This role involves cleaning restrooms, floors, and surfaces, as well as responding to guest requests and ensuring adherence to safety and quality standards. The position emphasizes guest service and teamwork, contributing to the overall guest experience and the hotel's wellness mission.

Responsibilities

• Clean public and employee restrooms and showers.
• Clean glass in public and employee areas.
• Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment.
• Dust surfaces in assigned area.
• Empty trash containers, ashtrays, and ash urns in public areas into proper containers.
• Inspect condition of furniture for tears, rips, and stains and report damages.
• Clean and maintain lights.
• Post caution signs to limit traffic when necessary.
• Contact other departments directly for urgent repairs.
• Respond promptly to requests from guests and other departments.
• Identify and report preventative or other maintenance issues in public areas or guest rooms.
• Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Support team to reach common goals.
• Ensure adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Ability to push and pull work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Visually inspect tools, equipment, or machines to identify defects.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down a ladder.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Perform other reasonable job duties as requested by Supervisors.

Requirements

• High school diploma or GED preferred.
• Entry level position with under 1 year of experience.
• Ability to lift and carry objects weighing up to 55 pounds without assistance.
• Ability to push and pull work-related machinery over sloping and uneven surfaces.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Ability to visually inspect tools, equipment, or machines to identify defects.

Nice-to-haves

• No high school diploma or G.E.D. equivalent preferred.
• No related work experience preferred.
• No supervisory experience preferred.

Benefits

• Diverse workforce and inclusive culture.
• Opportunities for personal and professional growth.