PT Sales Supervisor - Burlington

Marc Jacobs - Burlington, VT

Part-time - Entry Level

Burlington, VT

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

The Sales Supervisor at Marc Jacobs International in Burlington, Vermont, is responsible for supporting management in all aspects of store operations, focusing on driving sales, enhancing customer experience, and developing team members. This part-time role involves ensuring the store meets company standards and policies while fostering a collaborative environment.

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Lead the sales floor to deliver an excellent customer experience through a customer first mindset
• Ensure the store is always guest ready, creating a welcoming environment for clients
• Build sales by establishing expertise in styling, seasonal trends, and product knowledge
• Illustrate the client journey stages and core behaviors for an elevated experience
• Demonstrate deep knowledge of Marc Jacobs products and brand DNA
• Initiate regular client contact and provide prompt follow-up on sales and inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by seeking feedback from colleagues and management
• Open and close the store according to Marc Jacobs procedures
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Requirements

• 3+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service
• Prior leadership experience strongly preferred
• Experience in generating sales and building client relationships
• Demonstrated verbal and written communication skills
• Delivers excellence with passion and empathy for clients
• Cultivates an entrepreneurial spirit and embraces change
• Creative and innovative with a focus on collaboration
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Flexibility to work a retail schedule including evenings, weekends, and holidays

Benefits

• Paid holidays
• Vacation time
• Sick and personal time
• Medical, dental, and vision insurance
• 401k matching
• Discounts on travel, entertainment, and more through PerkSpot
• Discounts on Marc Jacobs products and other LVMH brands