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PT IT Tech

$31,470 - $31,470/Yr

Sussex County Community College - Newton, NJ

posted 2 months ago

Part-time - Entry Level
Newton, NJ
Educational Services

About the position

The IT Technician position at Sussex County Community College involves installing and maintaining computer systems, ensuring the functionality of hardware and software, and providing technical support to users. The role requires strong troubleshooting skills and the ability to communicate technical information clearly to non-technical users. Evening coverage is also a requirement for this part-time position.

Responsibilities

  • Install and maintain computer systems.
  • Troubleshoot software and hardware problems involving workstations and peripherals.
  • Set up and install computers, printers, and other peripherals.
  • Install internal components such as PSU, memory, hard drives, and video cards.
  • Install and reinstall software.
  • Translate technical language for non-technical users in clear and simple English.
  • Provide excellent customer service and support.
  • Perform other duties as they arise.

Requirements

  • Thorough knowledge of computer software and hardware.
  • Experience with a variety of internet applications and operating systems.
  • Strong troubleshooting abilities.
  • Good communication skills, especially over the phone.
  • Trustworthiness and a high sense of integrity.
  • Flexibility in work hours.

Nice-to-haves

  • Experience with customer service in a technical environment.

Benefits

  • Part-time schedule with flexible hours.
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