PT Hannaford To Go Shopper

$31,200 - $40,872/Yr

Hannaford Brothers Company - Waterville, ME

Full-time - Entry Level

Waterville, ME

Food and Beverage Retailers

About the position

The PT Hannaford To Go Shopper operates as a representative of the customer, ensuring a high-quality shopping experience that meets or exceeds customer expectations. This role involves selecting fresh items, making substitution decisions, and assisting customers with their orders, all while maintaining a focus on customer service and adherence to company policies.

Responsibilities

• Greet all customers and provide prompt courteous service and assistance.
• Accurately match all items from the customer's online shopping list.
• Shop multiple customer orders simultaneously using designated tools and equipment.
• Substitute items for customers if requested.
• Assist customers picking up orders at designated pickup locations.
• Recognize and differentiate between various types of produce merchandise.
• Bag or package merchandise according to established company policies and procedures.
• Label and store items in designated areas for customer pickup.
• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance.
• Handle return-to-stock items promptly, especially perishable items.
• Support and comply with all company safety standards.
• Communicate any needed equipment repairs or maintenance work.
• Keep work area free from debris and safety hazards.
• Record price discrepancies and 'not on file' items on designated forms.
• Secure shopping devices and accessories when unattended.
• Assist the Expeditor with transporting and loading orders to customers' vehicles as needed.
• Perform all other duties as assigned.

Requirements

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements for the Hannaford To Go Service.

Benefits

• Equal opportunity in employment without regard to race, religion, color, sex, age, veteran status, national origin, sexual orientation, gender identity, disability, or any other characteristic protected by law.