Provider Relations Project/Program Manager II (PPM II)

King County•Seattle, WA

1d•Hybrid

About The Position

The Department of Community and Human Services (DCHS) is seeking a Provider Relations Project/Program Manager II (PPM II) to join their team. This role is responsible for developing, negotiating, and monitoring contracts with publicly funded substance use disorder and mental health treatment provider agencies. The position evaluates contractor performance, monitors adherence to contracts and regulations, and fosters long-term relationships with behavioral health providers. Additionally, it supports the development of cross-system relationships to coordinate care for individuals receiving services across multiple systems.

Requirements

Highly developed organizational skills
Understanding of federal, state, and local government mandates related to substance use disorder and/or mental health treatment
Bachelor's degree and/or an equivalent combination of education and relevant job experience
Minimum of three years of professional experience and/or a combination of professional and lived experience in the areas listed below:
Experience with and knowledge of the publicly funded substance use disorder and/or mental health treatment system
Experience with, and an understanding of, federal, state, and local government funding, as well as program mandates related to substance use disorder and/or mental health treatment
Demonstrated recent experience providing treatment services to the diverse populations served by the publicly funded treatment systems in the state of Washington
Demonstrated knowledge and recent experience in contract development, negotiation, budget development and management, and policy and/or program development
Demonstrated ability to negotiate terms of contracts or similar formal agreements
Demonstrated experience in gathering and analyzing data for needs assessments, outcomes reports, quality improvement recommendations, and the ability to develop formal reports for professional and community audiences
Demonstrated knowledge of contractor compliance monitoring methods and quality assurance strategies
Demonstrated knowledge and experience with best treatment practices utilized in the current substance use disorder, mental health or co-occurring disorder services to youth or adults
Demonstrated knowledge of service delivery system payment structures, utilization management strategies, and quality management practices, including those associated with behavioral health managed care
Ability to coordinate and collaborate with both the youth provider and the adult provider system, as well as a variety of people from the community and professional agencies, such as medical, ethnic, and sexual minority groups, mental health, substance use disorder, and correction or judicial agencies
Demonstrated experience with provider selection processes, including development and evaluation of Requests for Proposals, and evaluation of responses
Demonstrated ability to work independently and as a member of a team
Demonstrated verbal communication skills and professional-level writing skills
Working knowledge of Word for Windows, Excel, and MS Outlook

Nice To Haves

Bachelor's degree in a behavioral health field
Licensure/certification as a Mental Health Professional (MHP) and/or Substance Use Disorder Professional (SUDP)
Experience working in either the Substance Use Disorder or Mental Health service delivery system within the State of Washington

Responsibilities

Participate in contract development and negotiation for outpatient, residential, or specialized substance use disorder services and programs such as ER services, Detox services, Co-Occurring Disorder Treatment services, and/or publicly funded Mental Health Treatment Services
Participate in planning, policy analysis, and development
Monitor and provide technical assistance in relation to clinical, fiscal, and administrative compliance of provider agencies with BHRD contracts
Participate in provider selection through the competitive bid processes
Develop Contracts, Amendments, Exhibits, and reports
Lead or participate in compliance review teams conducting compliance and credential review processes of BHRD contractors
Provide ongoing technical assistance and/or training to contractors
Perform needs assessments, utilization, and outcome data analysis, and quality improvement activities for community-based mental health programs/services and chemical dependency treatment providers
Participate in cross-system coordination processes and the development and ongoing evaluation of formal working agreements with allied systems
Perform other related duties as assigned