Protrack+ Quality Assurance Tester

Solutions Through Innovative Technologies

Full-time

Professional, Scientific, and Technical Services

About the position

The Protrack+ Quality Assurance Tester at Solutions Through Innovative Technologies, Inc. (STI-TEC) is responsible for ensuring the stability and functionality of the Protrack+ software, which is essential for traffic management operations within the District Department of Transportation (DDOT). This role involves comprehensive quality assurance testing, including planning, executing tests, and collaborating with development teams to validate system functionality and document issues. The tester will play a key role in supporting the relocation and upgrade of DDOT's Traffic Management System, ensuring that all software functionalities meet operational standards and perform reliably in a dynamic urban environment.

Responsibilities

• Perform test planning, test case development, and execution for the Protrack+ software to ensure compliance with DDOT's operational requirements.
• Document, report, and prioritize issues discovered during testing, collaborating closely with the development team for resolution.
• Validate system functionality by performing functional, regression, and system testing, ensuring that all features align with requirements.
• Create and maintain test documentation, including test plans, test cases, and test results for future reference and audits.
• Assist in the design and execution of automated test scripts to improve testing efficiency and enhance quality coverage.
• Monitor and assess software quality metrics to support continuous improvement in testing processes and software reliability.
• Communicate regularly with stakeholders regarding testing status, test coverage, and any critical issues identified during QA cycles.
• Stay updated on industry best practices in software QA and propose process improvements to enhance the quality and efficiency of QA activities.

Requirements

• 3-4 years of experience in software testing or quality assurance, with a focus on functional and system testing.
• Experience with test case development, test planning, and bug reporting in a professional QA role.
• Familiarity with QA tools and practices in a software development environment, ideally within infrastructure or traffic management applications.
• Bachelor's degree in Information Systems, Computer Science, or a related field.

Nice-to-haves

• ISTQB Certified Tester or equivalent certification is preferred, indicating a recognized level of QA proficiency.
• Experience with automation testing tools such as Selenium, JMeter, or equivalent for test execution.
• Knowledge of traffic management software systems or experience in testing applications within the transportation sector.
• Understanding of Agile and Scrum methodologies to work effectively in fast-paced, iterative development environments.
• Proficiency in using QA tracking and documentation tools such as JIRA, TestRail, or similar platforms for test management.
• Basic understanding of SQL or data querying to validate backend data and perform database testing.