Property Operations File Specialist - Dallas Regional Office
About The Position
The Property Operations File Specialist plays a key role in supporting the leasing and occupancy efforts at various properties, particularly in projects and distressed sites. The role is responsible for following Dominium and Compliance guidelines while processing prospect applications and compliance corrections. With a detail-oriented approach and knowledge of rules, regulations, and guidelines established by the IRS and the respective state agencies, the File Specialist helps maintain high occupancy rates and supports the seamless execution of property management initiatives.
Requirements
- Minimum of 1- 5 years of experience in property management or leasing.
- Must have knowledge of Section 42 program requirements.
- Excellent communication and interpersonal skills, with the ability to interact professionally with residents, staff, and vendors.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Strong problem-solving skills with a customer service-oriented approach
- Ability to quickly assess file deficiencies and implement compliance corrections
Nice To Haves
- Familiarity with affordable housing programs and compliance regulations is a plus
- Experience with property management software (such as Yardi) preferred
Responsibilities
- Processes applications, leasing paperwork, and compliance review while following Dominium’s standards and regulatory requirements.
- Assists with daily application processing functions, including scheduling appointments, application workflow, and additional tasks, as needed by management.
- Serves as a resource for prospective residents by answering application related questions and addressing qualification needs/requirements.
- Updates and maintains tracking systems for file processing and application workflow duties, ensuring that all tasks are completed in a timely and organized manner.
- Maintains detailed documentation of progress related to goals.
- Communicate with Lead Property Operations File Specialist regularly
Benefits
- Competitive salary
- Incentive bonus program
- Training and development programs
- Career growth
- Community volunteer and outreach programs
- Basic Life and AD&D
- Employee, Spouse and Child Supplemental Life and AD&D
- Short and Long-Term Disability insurance
- Medical, Dental and Vision coverage
- Optional Health Savings Accounts
- Medical and Dependent Care Flexible Spending Accounts
- Voluntary Benefits (Accident, Critical Illness, Whole Life)
- Employee Assistance Program
- 401(K) plan
- Health and Financial Wellness Programs
- Paid Time Off
- Paid Holidays
- Floating Holidays
- Paid Parental Leave
- Education Reimbursement
- Employee Recognition
- Dominium Employee Emergency Fund
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
