Property Manager

CubeSmart - Ashburn, VA

- Entry Level

Ashburn, VA

Real Estate

About the position

At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying 'you count'. In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance. The Property Manager is responsible for managing customer relationships, maintaining the property, and ensuring a high level of service is provided to customers.

Responsibilities

• Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
• Interacting face to face with customers, providing excellent service, and building rapport.
• Meeting monthly sales goals and metrics.
• Walking the property to perform lock checks and showing units to customers.
• Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
• Managing the invoice review and approval responsibilities within database.
• Processing invoices, manage reports and legal process of auctions.
• Overseeing the store's expense budget while maintaining store supplies and retail inventory.
• Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
• Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors).

Requirements

• A positive and outgoing personality with a passion for helping people.
• Experience in delivering high quality customer service to a diverse customer market.
• Basic computer skills.
• Valid driver's license and insurance with access to reliable transportation used during the workday.
• Ability to work Saturdays.

Benefits

• Weekly Pay - Putting money in your pocket more often
• Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off
• Competitive Hourly Pay & Bonus
• Paid Time Off - Vacation, Sick, & Holidays
• Generous Health Benefits
• 401k Retirement Plan with Company Match
• Tuition Reimbursement
• Self-Storage Discounts