Property Manager

$56,160 - $60,320/Yr

Natural Retreats - Big Sky, MT

Full-time - Entry Level

Big Sky, MT

Real Estate

About the position

The Property Manager at Natural Retreats in Big Sky, Montana, is responsible for maintaining the highest standards for all properties and homes in the area, ensuring they are consistently prepared for guest arrivals in line with the company's brand standards. This role involves overseeing owner and guest services, managing maintenance and housekeeping, and ensuring an exceptional experience for guests.

Responsibilities

• Assist management in overseeing owner and guest services and fulfill owner and guest requests
• Assist with all aspects of maintenance, housekeeping management, and vendor relationships
• Assist with housekeeping as needed to ensure homes are ready for guest arrival
• Perform property inspections on assigned homes
• Ensure all homes are up to NR brand standards by addressing deferred maintenance issues
• Gain full knowledge of and maintain all operational systems and services in rental properties as required including gas, HVAC, electrical, entertainment, water, sewage supply etc.
• Manage any stocks of consumable items such as lightbulbs, batteries, dishes, etc. efficiently and within budget, assigning appropriate charges to owners as required by applicable deadlines
• Perform basic mechanical and electronic repairs including but not limited to: Reset Wi-Fi routers and modems, Reset and program cable and satellite TV receivers, Perform light plumbing and painting repairs
• Work closely with vendors to schedule and supervise subcontracted work as needed
• Ensure all homeowners receive personalized attention and care and all guests have an AMAZING experience with Natural Retreats from arrival through to their departure
• Gain and maintain a strong working knowledge of the destination and be able to effectively communicate this to guests and other departments within Natural Retreats
• Operate company vehicle in a safe, courteous, and professional manner
• Set an example of professionalism by modeling superior work ethic, appearance, timekeeping, preparedness, and attributes to gain the trust, confidence, and respect of all

Requirements

• Minimum 2 years' experience in hospitality, property management, or other related field
• Valid driver's license with good driving record
• Ability to pass pre-employment testing which may include drug testing and/or background screening
• Strong mechanical skills
• Excellent oral and written communication skills
• Strong knowledge of home systems
• Ability to use hand and basic power tools
• Strong local knowledge of Big Sky and surrounding area
• Ability to manage fluctuating workload
• Ability to work independently or as part of a team
• Highly autonomous and self-motivated
• Effective time management with the ability to meet deadlines

Nice-to-haves

• Associate or bachelor's degree in hospitality or related field
• Growth mindset with a flexible approach to work

Benefits

• 15 vacation days
• 9 holidays
• 7 sick days
• 5 NR Days with a $1,500 allowance to book a NR vacation home
• Maternity AND Paternity Leave
• Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA)
• Dental
• Vision
• Flexible Spending Accounts (medical and dependent care)
• 401K retirement plan options with 3.5% company match
• Short and Long Term Disability Insurance (100% company paid)
• Basic Life Insurance Policy of $50,000 (100% company paid)
• $200 annual wellness benefit
• Supplemental Life Insurance (Employee, Spouse, Child)
• Cell phone