Project & Program Management Associate Director (Hybrid-USA)

Wolters Kluwer - Madison, WI

Full-time - Senior

Madison, WI

Publishing Industries

About the position

The Strategic Program Lead will oversee the execution of large-scale, transformational projects that span across data, people, processes, and technology. This senior individual contributor role requires a seasoned professional with expertise in project management, stakeholder engagement, and change management, reporting directly to the Vice President of Sales Operations for the Health Division.

Responsibilities

• Lead the day-to-day management of strategic programs, ensuring alignment with the organization's goals and objectives.
• Develop and maintain detailed project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.
• Manage risks and issues, escalating when necessary, and proactively finding solutions to keep projects on track.
• Coordinate with cross-functional teams to ensure seamless execution and integration of project components.
• Act as the primary point of contact for all project stakeholders, ensuring transparent and effective communication.
• Facilitate regular stakeholder meetings and updates, ensuring all parties are informed and aligned.
• Build and maintain strong relationships with key stakeholders to gain buy-in and support for the program's objectives.
• Develop and implement change management strategies that maximize employee adoption and minimize resistance.
• Identify and address potential obstacles to change, leveraging best practices and creative solutions.
• Facilitate training and support to ensure successful transition and adoption of new processes, technologies, and systems.
• Monitor and measure the impact of change initiatives, adjusting strategies as needed to achieve desired outcomes.
• Lead and inspire cross-functional project teams, fostering a collaborative and results-driven environment.
• Mentor and develop team members, providing guidance and support to enhance their professional growth.
• Collaborate with senior leadership to ensure projects are aligned with broader organizational strategies and priorities.

Requirements

• Bachelor's degree in Business Administration, Project Management, or a related field, or equivalent experience.
• 7+ years of experience in project management, program management, or a similar role, with a focus on large, transformational projects.
• Proven experience in managing cross-functional teams and complex projects within deadlines and budgets.
• Strong understanding of change management principles and methodologies, with experience overcoming resistance and driving change.
• Excellent communication, negotiation, and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Strong problem-solving skills, with the ability to think strategically and execute tactically.

Nice-to-haves

• Master's degree
• PMP, PRINCE2, or similar project management certification.
• Certification with Prosci or similar.