Project Manager

ESL Federal Credit Union•City of Rochester, NY

4d•$78,363 - $113,596•Hybrid

About The Position

The Project Manager leads the planning and execution of medium to large-scale projects that drive operational efficiency, innovation, or regulatory compliance at ESL. This role uses standard project management methodologies to manage scope, schedule, risk, and stakeholders. Project Managers work cross-functionally to deliver value, support continuous improvement of processes in the Project Management Office (PMO), and mentor less experienced team members.

Requirements

Bachelor's degree or 4 additional years of directly related experience in Project Management
Minimum of 5 years project management experience, including: Leading cross-functional teams of 10+ participants, Managing projects 6+ months in duration, Demonstrated experience managing projects requiring complex analysis and problem solving, Demonstrated experience managing projects resulting in presentation of recommendations and roadmaps
In-depth understanding of effective project management principles and processes
Excellent written, interpersonal and verbal communication skills at all levels of the organization
Excellent presentation skills tailored to the audience with demonstrated ability to distill abstract and complex information into a simple-to-understand delivery
Excellent leadership and team building skills
Strong facilitation and conflict resolution skills and ability to recognize and escalate issues
Strong planning and organizational skills
Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

Nice To Haves

PMP Certification
Certified Scrum Master
Knowledge of banking products and services

Responsibilities

Lead Project Planning and Delivery: Manage the full lifecycle of strategic projects ranging from system implementations to product or process improvements. Apply Agile, Waterfall, or hybrid methodologies to coordinate teams, tasks, and resources. Drive timely completion of deliverables within agreed-upon scope, timeline, and budget. Prepare project plans, charters, risk logs, and status updates for various stakeholders.
Partner with Stakeholders: Build strong relationships with internal departments, vendors, and consultants. Ensure high levels of client satisfaction through accessible, responsive communication. Navigate challenges and negotiations professionally to keep projects aligned and moving forward.
Support PMO Team and Process Standards: Contribute to the refinement of project templates, processes, and tools in collaboration with the PMO. Provide feedback on practical improvements based on project execution experience. Mentor Project Coordinators and early-career team members, offering guidance on documentation, scheduling, communication, and best practices. Help foster a culture of learning and excellence within the PMO.
Continuously Develop Skills and Advance Expertise: Stay current on industry trends and best practices. Participate in training and self-development opportunities. Perform other related duties as assigned or appropriate to support business needs.