Project Manager

TELUS Digital • St. Louis, MO

2d

About The Position

Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across various service offerings: Web, Mobile & Digital Marketing | Enterprise AI | Customer Care AI & Technology | Enterprise Technology Modernization From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Requirements

• Partner with key stakeholders including Digital Sales, Self Service Products and Platforms Product Organizations, Customer Operations, and other departments within SD/IT to manage complex programs.
• Partner with key stakeholders to create and deliver a cohesive technology strategy and roadmap and ensure alignment with the product delivery roadmaps
• Create and maintain relationships with new and existing stakeholders
• Participate in intake meetings, identifying impact to Services
• Participate in the prioritization activities with stakeholders and communicate priority Services development teams
• Enable leadership decisions through the facilitation impact analysis with development teams
• Create and maintain ticket hierarchy that facilitates the implementation of business initiatives as prioritized by leadership.

Responsibilities

• Serve as a Project Manager
• Partner with key stakeholders including Digital Sales, Self Service Products and Platforms Product Organizations, Customer Operations, and other departments within SD/IT to manage complex programs.
• Partner with key stakeholders to create and deliver a cohesive technology strategy and roadmap and ensure alignment with the product delivery roadmaps
• Create and maintain relationships with new and existing stakeholders
• Participate in intake meetings, identifying impact to Services
• Participate in the prioritization activities with stakeholders and communicate priority Services development teams
• Enable leadership decisions through the facilitation impact analysis with development teams
• Create and maintain ticket hierarchy that facilitates the implementation of business initiatives as prioritized by leadership.

What This Job Offers

• Education Level: No Education Listed