Project Manager, Survey Research Science and Operations (Remote)

ICF • Reston, VA

1d • Remote

About The Position

ICF's Survey Research Science and Operations practice is seeking a Project Manager to support a variety of projects across a wide array of topics and clients at the commercial and federal level. This role involves managing day-to-day project activities, supporting business development through proposal and grant development, and providing technical assistance to clients. The practice focuses on delivering quality, credibility, reliability, innovation, responsiveness, and transparency in its survey products. This is a remote position suitable for a mid-level professional.

Requirements

• Bachelor’s degree required
• 3+ years of applied experience in the survey research field.
• 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products.
• 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills.

Nice To Haves

• 1+ year experience conducting and analyzing qualitative research.
• Master’s degree preferred.
• Demonstrated ability to take ownership, proactively drive work forward and independently solve problems.
• Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills.
• Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment.
• Experience in quantitative and qualitative data analysis.
• Demonstrate customer service orientation and outstanding level of professionalism in providing client support.
• Experience in proposal writing and/or budget development.
• Proficiency in Spanish a plus.

Responsibilities

• Manage concurrent survey-related projects, serving as the key point of contact to clients, providing excellent service, managing expectations, and producing products that demonstrate results.
• Prepare project plans, manage schedules and performance using effective project management processes and frameworks.
• Create and track project budgets.
• Identify and coordinate with internal collaborators and outside subcontractors and vendors.
• Proactively manage and communicate with a team of cross-matrixed professionals, ensuring smooth team operations and effective collaboration.
• Contribute methodological or technical guidance in support of quantitative projects or tasks involving web, mail, telephone, in-person, and other data collection activities.
• Contribute methodological or technical guidance in support of qualitative projects or task involving cognitive interviewing, one-on-one interviews, and/or focus groups.
• Develop project quality assurance protocols, and ensure quality for all data, reports, and presentations.
• Communicate effectively in writing—proposals, analytic reports, issue papers, briefings, and formal and informal email correspondence.
• Develop and cultivate strong client relationships.
• Anticipate risks, bottlenecks and dependencies and proactively implement solutions to keep projects on track.
• Update leadership on progress as directed and on regular reporting cycles.
• Actively participate in business development activities—creating innovative approaches to complex studies, managing the proposal process, and writing proposal sections.

Benefits

• ICF is an equal opportunity employer.
• Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level