Project Manager - Replacement Windows

$70,000 - $80,000/Yr

Marvin - Columbus, OH

Full-time - Mid Level

Columbus, OH

11-50 employees

Merchant Wholesalers, Durable Goods

About the position

The Infinity Project Manager is responsible for overseeing the post-sale completion of contracts and customer service projects related to window and door replacements. This role involves technical measurements, product ordering, and supervising onsite installations, ensuring high-quality work and customer satisfaction. The Project Manager plays a crucial role in establishing the company as the preferred choice for homeowners in Toledo.

Responsibilities

• Conduct final measurements for windows and doors.
• Provide installation and service solutions that match customer expectations.
• Maintain professional appearance and demeanor.
• Be detailed and punctual with appointments, documentation, and commitments.
• Create and monitor purchase orders with accuracy.
• Ensure accurate job costing of labor rates and direct placement of product orders with vendors.
• Order all specialty products as needed.
• Allocate the accurate amount of materials needed to complete projects.
• Stage all jobs with accurate materials in the warehouse.
• Be the first on site for every job and introduce yourself and installation team.
• Set expectations with the homeowner regarding schedule and work to be done.
• Confirm job completion walk-through time with homeowners.
• Manage sub-contractors and their work.
• Recruit, vet, and train new installation crews.
• Connect with installation crews on specifics for the jobs.
• Assist all installation partners with questions and concerns on projects measured.
• Address all project and customer issues with efficiency and professionalism.
• Conduct job completion walk-through with homeowner(s).

Requirements

• Experience in Word, Excel, and Microsoft Outlook.
• Construction experience, preferably in home improvement and/or window replacement.
• Experience working with and problem solving directly with customers/homeowners.
• Valid driver's license with acceptable accident and moving violation record.
• Ability to lift, push/pull, and carry at least 40lbs.
• Ability to stand for at least 6 hours per day.
• Ability to climb ladders, stairs, and kneel.

Benefits

• Health insurance
• Paid holidays
• Paid parental leave
• 401(k) retirement savings match
• $300 annual wellbeing account
• Better Living Day (a paid day off)
• Annual profit sharing
• Coordinated volunteer opportunities
• Brighter Days Fund for financial support during personal hardship