Project Manager, Platform Initiatives & Ops
About The Position
We are looking for a detail-oriented and data-savvy Projects Manager to join our Platform Initiatives & Operations Team. In this role, you will focus on analyzing operational and payment data, building and maintaining dashboards, and driving initiatives that optimize our payment processing workflows. You will collaborate closely with internal teams and external vendors to identify opportunities for efficiency, resolve operational challenges, and ensure our systems and processes are designed for scale. This is an exciting opportunity to contribute directly to improving Priority’s payment operations through both data insights and hands-on execution.
Requirements
- 1-3 years of experience in working with operational data
- Proficiency in Excel, including pivot tables, lookups, and basic to intermediate formulas
- Proficiency in AI Tools - (using LLMs like Gemini or Codex) as a primary tool for technical problem-solving, lightweight code generation, and process optimization.
- Experience with a data visualization tool such as Power BI, Tableau, or Looker; SQL skills a plus
- Interest in payments, financial services, or transaction processing
- A willingness to dive in and take ownership
- Strong communication and interpersonal skills
- Analytical mindset with the ability to solve problems and think proactively
Nice To Haves
- Understanding of ACH, card processing, or banking operations is a bonus
Responsibilities
- Leverage Excel, BI tools (Power BI, Tableau, etc.), and/or SQL to analyze operational data, maintain dashboards, and present findings to stakeholders
- Collaborate with internal stakeholders to scope, prioritize, and execute data-informed operational projects, ensuring alignment with business goals
- Identify and recommend process improvements based on data insights to increase efficiency, accuracy, and scalability in payment processing
- Leverage AI-assisted development (using AI prompting tools like Codex, Gemini, or ChatGPT) to design and troubleshoot dashboards, queries, and datasets.
Benefits
- Bonus programs
- Financial wellness resources and employee discount programs
- Medical, dental, and vision coverage
- Mental health support for employees and dependents through Lyra Health
- Family planning and women’s health benefits through Carrot
- Gym membership reimbursement and virtual wellness programs (including yoga)
- 3 weeks PTO to start, with unlimited PTO after year one
- Education expense reimbursement
- Leadership development programs
- Certified Payments Professional (CPP) certification support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
