Project Manager (ERP AI)

Journeyteam•Draper, UT

About The Position

JourneyTeam is seeking a Project Manager to support the delivery of Microsoft Dynamics 365 Business Central and other Dynamics solutions within our PMO practice. We’re looking for someone who brings a strong foundation in project management along with experience working in the Microsoft ecosystem, and who is passionate about driving successful implementations from start to finish. In this role, you’ll play a critical part in keeping projects on track—coordinating internal and external teams, managing timelines and deliverables, and ensuring consistent communication across stakeholders. We’re looking for someone who embodies JourneyTeam’s values, takes ownership of outcomes, and brings a proactive, solutions-oriented approach to every engagement. About JourneyTeam: At JourneyTeam, our customers are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions—all leveraging Microsoft’s comprehensive security platform. What truly sets us apart is how we show up every day—for our customers and for each other. We believe that great outcomes come from great people who are aligned in how they work, collaborate, and take ownership. We succeed by consistently demonstrating our core values: A Caring Mindset Exceptional Performance Being OneTeam Making & Keeping Commitments Taking Ownership Effective Communication A Growth Mindset

Requirements

4–10 years of project management experience with increasing ownership and responsibility, ideally within consulting, technology delivery, or ERP implementation environments.
Experience delivering projects within the Microsoft ecosystem (e.g., Dynamics 365, Azure, Microsoft 365) and/or working with ERP systems in an implementation, operational, or functional capacity.
Proven ability to manage cross-functional, client-facing projects, coordinating technical and functional teams to successfully deliver outcomes.
Strong understanding of project delivery methodologies (Agile, Scrum, Waterfall, or Hybrid), along with experience using tools such as Azure DevOps or Microsoft Project.
Demonstrated ability to drive projects forward with a high level of ownership and accountability, consistently following through on commitments with minimal oversight.
Strong communication skills, with the ability to translate complex concepts into clear, actionable direction and maintain alignment across stakeholders at all levels.
Experience proactively identifying risks, challenges, and dependencies, and applying structured problem-solving to drive solutions and improve outcomes.
Demonstrated ability to build trust and collaboration across teams through open communication, shared accountability, and a focus on results.
Ability to influence without formal authority, maintaining alignment, momentum, and accountability across internal teams and client stakeholders.

Nice To Haves

First 30 Days: Build a strong understanding of JourneyTeam’s project delivery methodology, tools, and expectations. Shadow active projects and partner with experienced Project Managers to learn our implementation approach. Begin building relationships with internal teams and key stakeholders. Start contributing to project coordination and communication.
First 60 Days: Take ownership of key project workstreams, supporting execution and communication across stakeholders. Begin managing project plans, timelines, and deliverables with increasing independence. Proactively identify risks, dependencies, and opportunities to improve delivery. Demonstrate strong alignment with JourneyTeam values through ownership, communication, and accountability.
First 90 Days: Independently manage project delivery, ensuring alignment across internal teams and client stakeholders. Consistently drive projects forward—maintaining momentum, clarity, and accountability across all participants. Achieve a target utilization rate of 75%, reflecting successful integration into billable project work and delivery ownership. Build trust with clients through proactive communication, reliability, and high-quality execution.

Responsibilities

Own end-to-end delivery of projects, including planning, execution, and successful go-live.
Translate business requirements into structured project plans, timelines, and prioritized backlogs.
Lead project ceremonies (kickoffs, sprint planning, status meetings, workshops) to ensure alignment and progress.
Manage scope, risks, dependencies, budgets, and timelines; proactively escalate issues and drive solutions.
Maintain accurate project documentation, reporting, and visibility using tools such as Azure DevOps and Microsoft Project.
Communicate clearly with stakeholders, ensuring transparency on goals, progress, and challenges.
Collaborate with cross-functional teams to ensure alignment between business and technical delivery.
Apply and continuously improve hybrid project methodologies to ensure consistent, high-quality outcomes.
Build trusted client relationships through proactive, reliable communication and delivery excellence.