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GoodRx Holdings - Santa Monica, CA
posted about 1 month ago
GoodRx is seeking an experienced Project Manager, Customer Marketing & Experience Operations to join our Customer Support Operations Team. This role is crucial in driving the successful delivery of a wide range of projects including campaign development & deployments across multiple channels and ensuring a seamless experience for our agents, team members, and GoodRx customers. As a Project Manager supporting our Operations team, you will collaborate with cross-functional teams to manage and deliver projects that meet agent and customer needs and drive efficiency, customer experience, engagement, retention, growth, and customer satisfaction. The ideal candidate will bring a blend of project management expertise, customer focus, problem-solving, and presentation skills to deliver outstanding results.