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Program Supervisor II

$62,150 - $65,416/Yr

Volunteers of America - Palmdale, CA

posted 2 months ago

Full-time - Mid Level
Palmdale, CA
Social Assistance

About the position

The Program Supervisor II at Volunteers of America Los Angeles is responsible for overseeing program staff and ensuring the delivery of high-quality services to clients. This role involves administrative support, monitoring compliance with policies, and achieving grant objectives through effective supervision and collaboration with community partners.

Responsibilities

  • Supervise program staff to achieve grant objectives and monitor service delivery.
  • Coordinate day-to-day operations of program service providers, including intake and service plan creation.
  • Conduct weekly case conferencing and monthly audits of case files to ensure accuracy and completeness.
  • Monitor program compliance with VOALA policies and maintain documentation of procedures.
  • Assist the Director in implementing policies and procedures for effective case management and service delivery.
  • Train and mentor staff to enhance their skills and performance.
  • Coordinate outreach and collaboration efforts with community partners and stakeholders.

Requirements

  • Bachelor's degree in Social Work or a related discipline, or a combination of relevant education and experience (4 years).
  • 2 years of supervisory experience in a social services organization.

Nice-to-haves

  • Master of Social Work or a related discipline.
  • Prior experience managing a team of 5 or more individuals.
  • Experience with managing public contacts (e.g., HUD ESG, SAMHSA).
  • Experience with report development for public funders.
  • Knowledge about community resources.
  • Experience with HMIS and other relevant databases.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
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