Caregiver

SevitaLakewood, CA

About The Position

The Program Supervisor I is responsible for supervising the services delivered to a designated program, including site operations, case management, implementation of service plans, and staff supervision. This role ensures high-quality services are provided in accordance with the company's mission.

Requirements

  • Bachelor's degree in human services
  • One to two years related experience.
  • An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
  • Other education and experience as required by applicable regulations.
  • Current driver's license, car registration and auto insurance if driving on the behalf of the Company or providing transportation to individuals receiving services.
  • Current CPR/First Aid Certification, as required by state.
  • Licensure and other requirements as required by state.
  • Travel as needed

Responsibilities

  • Provides case management reviews and case supervision.
  • Participates in the review and matching of new clients.
  • Reviews placement disruptions, and internal movement of clients.
  • Develops and ensures implementation of individual program plans and daily schedules for all clients.
  • Monitors adherence to treatment plans.
  • Regularly reviews client records to monitor home visits.
  • Monitors all contractual, local and corporate mandates.
  • Provides leadership including direct supervision of staff.
  • Implements Network employee practices.
  • Ensures safety and workers’ compensation initiatives are followed.
  • Ensures employees receive appropriate orientation and training.
  • Oversees clinical and crisis management and investigates internal incidents as required.
  • Facilitates communication with family members, case managers, state agencies and state/corporate offices to ensure the confidentiality of consumer and personnel related information.
  • Maintains positive external relationships, including facilitating resolutions to contractual disputes.
  • Coordinates daily operations of work sites to ensure consumer safety and programming needs are met.
  • Promotes and markets programs to funding sources, community agencies, families, and related groups.
  • Monitors the availability and efficacy of community-based and other supports required by the program.
  • Maintains and ensures that all documentation and records are accurate, up to date, and in compliance with legal and corporate requirements.
  • May complete purchasing of program supplies and submits billing compliance documentation.
  • May manage caseload of clients receiving services.
  • Performs other related duties and activities as required.
  • Directs and supervises assigned staff including performance evaluations, scheduling, orientation, and training.
  • Makes recommendation for decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.
  • Resolves employee problems within position responsibilities.
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