Program & Portfolio Management - Scrum Master Sr

About the position

ROLE: Leads multiple cross functional teams, or Agile Release train (ART) guiding them on how to use Agile, Scaled Agile Framework (SAFe), Scrum and Lean(e.g. Kanban) values/practices through servant leadership. Creates and nurtures a culture of continuous learning, growth mindset and agile maturity in teams/ART through agile practices, agile mindset, metrics, SAFe guidelines, removes blockers and partners with leadership. Exhibits and permeates the behaviors of a Lean-Agile Leader with a Lean-Agile Mindset.

Responsibilities

• Facilitates the team's progress toward team goals as the facilitator for many teams or as the Release Train Engineer (RTE) for a SAFe Agile release train(ART).
• Continuously engage in challenging the old ways of working to improve team level or ART level performance in the areas of quality, predictability, flow, velocity and other metrics defined by the enterprise.
• Helps the team or ART focus on daily and/or Iteration Goals in the context of the current Program Increment (PI) or Release Objectives.
• Leads team/ART efforts in relentless improvement and facilitates the team retrospective.
• Teaches problem-solving techniques and helps the team become better problem-solvers for themselves.
• Facilitates team meetings such as Daily Stand-up, Iteration Planning, Iteration Review, Iteration Retrospective etc or ART level meetings such as PI planning, Scrum of Scrums, PI retrospectives etc.
• Ensures the DoD (Definition of done) and other team/ART level working agreements are being followed.
• Facilitates discussion, decision making, and conflict resolution within the team/ART to improve team level performance and value delivery.
• Supports the team's/ART's efforts to continuously improve communications and relationships with other teams.
• Takes a lead role in coordinating work with other teams to improve flow and throughput.
• Frequently represents the team in the Scrum of Scrums (SoS), or runs the Scrum of Scrum meeting, and/or other program level ceremonies to plan, execute, and improve the work & operating models.
• Helps their teams remain aware of opportunities to engage and improve larger program effectiveness.
• Helps their teams build effective relationships with the supporting teams like User Experience, Architecture, Shared Services etc.
• Supports the Product Owner and Product Management areas in their efforts to manage the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
• Eliminates impediments by engaging the right stakeholders within the organization or partner organizations.
• Assists with internal and external communication and improves transparency.
• Exhibits and infuses the behaviors of a Lean-Agile Leader to nurture a Lean-Agile Mindset in the team, leadership and the program.
• Provides input and leads initiatives to improve business agility in the team/program/enterprise.
• Identifies and drives the culture change required to improve agility within their teams and ART's.

Requirements

• Bachelor's Degree in Business Administration or related field.
• 8 years or equivalent in the use of Lean, Agile methodologies including three plus years as Scrum Master or Kanban lead.
• Proven success leading multiple Agile teams to agile maturity and improved customer outcomes.

Nice-to-haves

• Scrum Master on a SAFe Agile Release train.
• Leading Change and continuous improvement, working with a cross functional team by applying lean agile methods.
• Experience doing value stream mapping, system level optimizations etc. applying Theory of Constraints and other Lean techniques.