Program Operations Specialist
About The Position
The SEAL Program Operations Specialist supports the successful execution of SEAL’s professional development programs, events, and training sessions. This role assists with the coordination, and distribution of materials for both in-person and virtual events, helping to ensure smooth program delivery. The Program Operations Specialist works under the guidance of team leads to carry out logistical tasks, maintain organization of materials, and support multiple operational needs across programs. This position requires strong attention to detail, reliability, and the ability to manage assigned tasks efficiently. In addition, the Program Operations Specialist provides technical support for webinars, helps maintain digital and physical materials, and supports office inventory, supplies management and administrative duties.
Requirements
- Associate’s degree required; a comparable combination of relevant professional experience may be considered in lieu of a degree
- Strong proficiency in Google Workspace (G Suite), Microsoft Office applications, and Adobe Creative Suite
- Experience editing materials in Adobe Premiere Pro and Microsoft PowerPoint preferred
- Experience providing technical support for Zoom meetings and webinars, including breakout room management, audio support, chat monitoring, and troubleshooting
- Experience supporting office operations, including printing, shipping, inventory management, supply ordering, and general office coordination and maintenance
- Experience using Box.com or similar cloud-based file management systems preferred
- Care deeply about English Learner/Multilingual Learner children, families, and communities and building a multilingual future
Nice To Haves
- Thrives in a fast-paced, evolving environment and adapts well to shifting priorities
- Proactive, solutions-oriented mindset with strong initiative and follow-through
- Strong organizational skills and attention to detail
- Capacity to manage multiple responsibilities across functional areas
- Technical proficiency and comfort learning new systems and platforms
- Strong interpersonal, communication, and collaboration skills
- Commitment to supporting team operations in a highly collaborative environment
Responsibilities
- Managing day-to-day office operations, including inventory tracking, supply ordering, shipping, and general office coordination and maintenance
- Supporting and maintaining relationships with office vendors and service providers
- Coordinating the preparation, assembly, and distribution of materials for SEAL professional development activities, trainings, and events, while ensuring adequate inventory and supplies
- Managing the packaging and shipment of materials for trainings, retreats, and in-person meetings
- Formatting and editing documents, presentations, and materials to align with SEAL branding guidelines, including creating basic charts, diagrams, and visual supports as needed
- Supporting event logistics, including onsite setup and breakdown for meetings and trainings
- Providing technical support during webinars and virtual meetings, including managing breakout rooms, monitoring chat functions, and assisting with meeting recording edits
- Supporting general administrative and operational tasks, including calendar coordination and preparation of reports and materials for the Program Leadership Team
Benefits
- 100% coverage for employee medical, dental, vision, life and AD&D, long and short-term disability benefits
- 50% coverage for dependent(s) for medical, dental and vision benefits
- Up to 6% 401k matching
- Medical/Dependent Care FSA
- Self Care Program and Telecommuting Ergonomics Program
- 20 days of PTO/year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
