Program Manager

Concordance Healthcare Solutions - Edison, NJ

Full-time - Mid Level

Hybrid - Edison, NJ

1,001-5,000 employees

Miscellaneous Manufacturing

About the position

The Program Manager at Concordance Healthcare Solutions will play a crucial role in managing operations for government public health agency programs. This position involves collaborating with various departments to ensure the successful execution of projects, maintaining high service standards, and integrating the company's culture into operations. The Program Manager will serve as the primary point of contact for program-related matters and will oversee project planning, coordination, and execution.

Responsibilities

• Serve as the primary Program Manager for all government public health agency program work, ensuring timely and efficient execution.
• Act as the main liaison between Finance, IT, and Compliance, ensuring seamless communication and alignment.
• Plan and coordinate project work for a government public health agency program within CHS and between its external partners to ensure timely completion and according to agreed-upon quality standards.
• Collaborate closely with the government public health agency program team on a daily basis, addressing any issues and coordinating project needs.
• Lead the planning and development of playbooks and other strategic documents for new program implementations.
• Work collaboratively with the EPR Manager on day-to-day operations and project activities.
• Oversee billing and finance-related processes to ensure accurate and timely execution.
• Implement continuity of operations plans for Warehouse Partner in the event of an emergent response.
• Coordinate with EPR Manager to determine appropriate Warehouse Response Structure.
• Enhance Warehouse Partner capacity for day to day and emergent readiness, response, and recovery.

Requirements

• Bachelor's degree and minimum of 5-7 years of operations experience or equivalent combination of education and experience.
• Demonstrate an in-depth understanding of Voice Pick, RF, and VAI systems (or equivalent warehouse management or operating systems).
• Strong customer service, time management, and organizational skills.
• Excellent communication skills, both written and verbal, and the ability to effectively build relationships are essential.
• Strong computer skills, including Microsoft Office applications, and ability to learn new systems quickly and efficiently.
• Self-starter with a positive attitude and able to successfully execute initiatives with some guidance and accomplish stated goals.
• Must be able to work effectively as part of a leadership team.
• Ability to work independently and as a member of a team.

Benefits

• Profit sharing
• Paid holidays
• Disability insurance
• Dental insurance
• Vision insurance
• 401(k) matching