Program Manager

Kaseya - Miami, FL

Full-time - Senior

Miami, FL

Professional, Scientific, and Technical Services

About the position

Kaseya is seeking a Program Manager of enterprise transformation to lead and execute strategic initiatives that will drive business growth and efficiency across the organization. This role involves managing the end-to-end delivery of complex and cross-functional projects, including Salesforce and Oracle ERP implementations, integrations, and migrations. The Program Manager will collaborate with senior stakeholders, business partners, third-party vendor implementation project teams, and internal technical teams to ensure alignment, communication, and governance throughout the project lifecycle.

Responsibilities

• Accountable for driving execution and delivery of complex projects or programs from start to finish.
• Demonstrates clear understanding of the program's vision, objectives, scale, and scope of work, expected outcomes, business value and impact, timelines, roadmaps, resource level requirements.
• Establishes strong partnerships and engagement with Program or project stakeholders, Business owners and 3rd Party Implementation Vendor.
• Manage project resources, vendors, and contractors, ensuring adherence to contractual obligations, deliverables, and service level agreements.
• Monitor and control project performance, scope, and deliverables, ensuring timely and effective change management and stakeholder approval.
• Create full-scale master program and project schedules and communication plans consisting of multiple projects or components.
• Develop and maintain detailed project plans, roadmaps, issue/risk registers, and status reports, using agile methodologies.
• Ensure proactive scheduling of key deliverables, milestones, and deliverable tasks.
• Coordinate and facilitate project meetings, workshops, and reviews, ensuring clear and timely communication and escalation of issues and risks.
• Manage the scope, schedule, budget, and quality of enterprise transformation projects, ensuring alignment with business objectives and stakeholder expectations.
• Actively participates in process and practice improvements in the project management environment and serves as a catalyst for project management excellence.
• Provides management oversight, aligns, and leads cross-functional and international project teams to ensure critical day-to-day program/project deliverables progress forward to deliver specified requirements, objectives, and value.
• Identifies gaps in the project team's accountability and ownership of deliverables.
• Provide project leadership, guidance, and coaching to project team members and cross-functional partners, fostering a culture of collaboration, innovation, and excellence.

Requirements

• Proven experience in Project or Program Management.
• Minimum of 10+ years of experience in program or project management, preferably in enterprise transformation, Salesforce, or Oracle ERP domains.
• Experience conceptualizing complex information and transforming it into practical and usable knowledge content in which use cases are employed to relate concepts to specific audiences.
• Proven track record of delivering large-scale, complex, and cross-functional projects on time, on budget, and on quality.
• Strong analytical, problem-solving, and decision-making skills, with the ability to navigate ambiguity and uncertainty.
• Desire to work in a fast-paced, collaborative environment.
• Strong written, verbal, and content creation skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with senior executives, business partners, and technical teams.
• Leadership skills for guiding cross-functional teams and driving product success.
• Bachelor's degree in business, computer science preferred or other technical field or appropriate work experience.

Nice-to-haves

• CAPM/PMP a plus.
• PMI or Scrum Alliance (or similar) certifications in Program Manager, Project Manager, or Scrum Master competencies are preferred.
• Salesforce and/or Oracle ERP Project Management experience a must.

Benefits

• Competitive compensation package.