Heartland Center for Behavioral Change - Springfield, MO
posted 3 days ago
About the position
This is administrative and management work that involves managing, planning, analyzing and coordinating the activities of substance use disorder treatment programs. The Program Manager is responsible for directing and coordinating a comprehensive treatment program for adults who suffer from substance use disorders. Duties include managing in compliance with legal requirements and regulations, implementing policies and procedures, managing program activities, supervising staff, and ensuring that effective services are provided. Considerable effort is directed at maintaining compliance with applicable legal and regulatory requirements including accreditation and certification requirements. Direction is received from an administrative superior who reviews work through direct supervision, reports and evaluation of operational results; however, the employee is expected to exercise considerable initiative and judgment in planning and carrying out assignments and has program management and decision making authority.
Responsibilities
- Provides direction and leadership in the overall planning, development and administration of programs designed to assist persons with substance use disorders.
- Supervises work of others to achieve compliance with requirements of contracts, grants and cooperative agreements with federal, state, and local organizations.
- Selects, trains, directs, assigns, reviews and evaluates the work of staff to ensure that work is efficiently and effectively performed.
- Develops and implements internal operating procedures.
- Reviews and evaluates programs as part of a continuous quality improvement effort.
- Prepares and presents budget request to administrative superiors.
- Monitors staff productivity, revenue and expenditures according to budget allocations and recommends and/or initiates revenue enhancing and/or cost saving measures.
- Serves as an agency representative to state, local and community organizations and other interested groups pertaining to services for persons with substance use disorders.
- Works with public, private, and community organizations and agencies to improve and effectively coordinate services for clients.
- Conducts investigations as assigned and prepares and/or reviews reports and related information to evaluate policies, procedures and practices related to assigned programs.
- Participates in conferences, training sessions and meetings related to areas of assigned responsibility.
Requirements
- Thorough knowledge of therapeutic principles and practices applicable to work with persons suffering from substance use disorders
- Considerable knowledge of applicable laws, regulations, standards and certification requirements pertaining to operation of substance use disorder treatment programs in the State of Missouri
- Considerable knowledge of managerial techniques and administrative practices
- Knowledge of budgeting
- Ability to review, analyze, and interpret Federal and state laws, rules, regulations, policies and procedures
- Ability to develop, implement and administer assigned treatment programs and services to achieve positive consumer or program outcomes
- Ability to establish and maintain positive working relationships with agency officials, staff, associates, state and local officials
- Ability to analyze and evaluate operations, formulate and implement appropriate procedures
- Ability to communicate effectively
- Ability to provide leadership and supervision to professional, technical and related program staff
- Ability to develop short and long range plans that meet established objectives and contribute to overall goals and mission of the agency
