Program Manager of Student Success - First In Line

Baylor University•Waco, TX

7d•Onsite

About The Position

Baylor University, a Christian research university with R1 status, is seeking a Program Manager of Student Success to support first-generation college students through the First in Line (FIL) program. This role involves strategic planning, program development, and implementation, focusing on student leadership, scholarship processes, and campus collaborations. The Program Manager will be the main point of contact for FIL initiatives, represent Baylor in national organizations, manage program budgets and data, and supervise student workers. Baylor is recognized as one of the nation’s “Great Colleges to Work For” and offers a supportive environment for career growth.

Requirements

A Bachelor's Degree
Two years of relevant work experience
Currently authorized to work in the United States on a full-time basis

Nice To Haves

A Master's Degree
Five years of relevant work experience in higher education or a related field

Responsibilities

Lead the planning, development, and implementation of First in Line programming and support initiatives
Serve as the primary contact for FIL programming, student leadership, scholarship processes, and campus collaborations
Develop strategic actions to support and celebrate first-generation students
Represent Baylor University with national organizations such as NASPA’s First Scholars and First-Gen Forward
Manage the oversight of the First in Line New Student Experience course; Serve as instructor, as needed
Contribute recommendations for strategic plans and systemic support for the First in Line community
Collaborate with upper-level management to improve program success and resources
Establish relationships with internal and external stakeholders to foster support and collaboration
Manage records including scholarship applications, FILSA Scholars, and program data
Develop and maintain databases to assess program success
Prepare reports highlighting first-generation student performance and engagement
Manage FIL programming budgets and support the management of excellence funds, and scholarship distributions
Develop and maintain policies and procedures to ensure best practices
Perform all other duties as assigned to support Baylor’s mission
Ability to comply with university policies
Maintain regular and punctual attendance