Program Manager II

AAR - Wellington, KS

Full-time - Mid Level

Wellington, KS

Transportation Equipment Manufacturing

About the position

The Military Program Manager is responsible for managing awarded contracts from AAR Aircraft Component Services' customers, focusing primarily on Aerospace Component Repair & Overhaul and Military Depot Support Services. This role involves serving as the main point of contact between AAR and the customer, ensuring that all program objectives and metrics meet or exceed contractual requirements while advocating for customer programs across various departments.

Responsibilities

• Serve as the customer liaison into AAR.
• Monitor schedule, deliveries, turn-around-time, and other customer requirements under the contract.
• Monitor manpower requirements, gross margin, required manpower, process gates, program metrics, and other internal AAR requirements to achieve success.
• Address customer inquiries and concerns promptly.
• Ensure that all program objectives, delivery, and metrics meet or exceed contractual requirements.
• Establish and maintain open lines of communication between the customer and AAR.
• Coordinate with AAR Quality to ensure that all quality requirements are met.
• Communicate to Senior Management any problems with suggested solutions.
• Cross all department lines to liaise with support departments to ensure program success.
• Prepare status and metric reports for Management and Senior Management.
• Ensure overall customer satisfaction.
• Identify new opportunities with the customer to grow our business with them.
• Travel in support of the program when required.
• Schedule and lead Program Management Reviews (PMR) as needed.
• Visit the Customer when required to attend meetings and solve programs.
• Monitor program costs to meet target profitability and take corrective action when necessary.
• Issue a weekly report documenting program activities.
• Perform all other duties as assigned.

Requirements

• Experience in program management, particularly in aerospace or military sectors.
• Strong communication and interpersonal skills to liaise with customers and internal teams.
• Ability to monitor and manage program metrics and profitability.
• Experience in preparing reports for management.

Nice-to-haves

• Familiarity with aerospace component repair and overhaul processes.
• Experience in military depot support services.