001 - Program Coordinator, Culture and Way of Life

Métis Nation of Ontario•Sudbury, ON

About The Position

The Program Coordinator, Culture and Way of Life is a one‑year internship opportunity designed for a recent graduate (within the past year) who is beginning their career program development and/or cultural heritage. This role provides support to a wide variety of program deliverables and works directly with both internal and external partners in supporting the culture and way of life programming of the MNO. The Program Coordinator, Culture and Way of Life has both client-facing and internal duties. They have responsibility for providing direct client support and service delivery during youth camps and other culture and way of life programming. They also require functional knowledge and have specialized tasks and responsibilities that require a high degree of independent decision-making when planning and organizing events and activities. They are responsible for maintaining standards of client service delivery that align with established processes and guidelines and for documenting incidents during camps. They must make independent decisions that reflect good judgement, maturity and ethical behaviour while maintaining appropriate boundaries.

Requirements

To meet funding parameters, candidates must be a Métis Nation of Ontario citizen and must complete program intake and eligibility assessment prior to final hire.
College Diploma (1-2 year)
Client service experience
Demonstrated social services/community support experience
Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture
Knowledge of Métis culture, issues, and current activities
Completion of post-secondary education in a related field, such as Outdoor Recreation, or an equivalent combination of education and experience
A high degree of technology literacy and proficiency in standard office equipment
Advanced communication skills
Organization skills and time/priority-management
Highly detail-oriented
Demonstrated ability to problem-solve, demonstrate good judgement, and make decisions independently within set processes and procedures
Demonstrated ability to work alone/independently with minimal supervision

Responsibilities

Delivery of associated program goals including delivery of services, managing volunteers, maintaining and supporting clients within a pre-defined geographic area
Delivery of associated program goals and objectives, as outlined in work plans or other documentation
Design and deliver culturally relevant curriculum and culturally-oriented programming and content.
Maintain participant files including case notes for pertinent data collection, ensuring confidentiality at all times
Perform administrative duties related to culture and way of life activities and service delivery
Evaluate the effectiveness of service and program delivery
Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide cultural sensitivity training
Utilize functional knowledge and experience to meet organizational demands in a timely and effective matter, within budget, or the parameters of the funding agreement(s)
Deal with confidential and sensitive issues in a timely manner, with tact and discretion as required
Perform administrative and support duties such as monitoring work queues, general e-mail boxes, web ‘contact us’ requests, preparing briefing notes, program reports, presentations, or other materials to communicate and/or share knowledge and expertise
Develop communication tools to enhance understanding of the services, programs and supports offered
Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)
Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.
Performs other job/branch-related duties as required.

Benefits

4% Vacation pay
Pension plan
Annual paid two-week holiday closure in December
16 paid public and employer holidays
15 paid health & wellness days
Challenging, multi-disciplinary work environment that fosters learning and professional development
Substantial educational incentive to promote personal and professional growth
An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
Employee Assistance Plan
Telemedicine plan
Goodlife corporate membership discount
Bell Mobility's exclusive partner program
Staple's corporate discount
Dell member purchase program
Mark's corporate discount