Product Owner, Fraud, Waste & Abuse
About The Position
We are seeking a strategic and customer-focused Product Owner to lead high-impact fraud initiatives and shape the vision, roadmap, and delivery of key Fraud, Waste & Abuse capabilities. In this role, you will own the product backlog, translate business needs into clear priorities, and partner with agile, technical, and cross-functional teams to deliver meaningful outcomes. The ideal candidate brings strong Long-Term Care experience, a data-driven mindset, and the ability to balance customer insight, technical constraints, and business value to continuously improve product performance and innovation.
Requirements
- Required experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments.
- Strong organizational, analytical, and problem-solving skills, with the ability to navigate ambiguity and manage competing priorities.
- Excellent verbal and written communication skills, with the ability to clearly articulate product vision, opportunities, and outcomes to diverse stakeholders.
- Solid understanding of technical architecture, current technology stacks, and platform constraints to support effective product decisions.
- Proven experience facilitating journey mapping, story mapping, and roadmap planning sessions to align teams and define priorities.
- Demonstrated ability to lead projects or workstreams independently, provide subject matter guidance, and coordinate small cross-functional teams.
- Experience in product development, project and change management, with a strong focus on delivery, stakeholder alignment, and continuous improvement.
- Ability to use KPIs, data interpretation, and performance tracking to validate decisions, measure outcomes, and drive ongoing optimization.
Responsibilities
- Lead and prioritize critical fraud initiatives to deliver business value.
- Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities.
- Own and prioritize the backlog, including epics, stories, and themes aligned to strategy.
- Represent the voice of the customer by incorporating user research and feedback into product decisions.
- Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features.
- Use KPIs, experiments, and data analysis to measure performance and guide product direction.
- Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery.
- Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation.
Benefits
- health
- dental
- mental health
- vision
- short- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- 11 paid holidays
- 3 personal days
- 150 hours of vacation
- 40 hours of sick time
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
