Product Manager

Keurig Dr Pepper - Burlington, MA

Burlington, MA

Beverage and Tobacco Product Manufacturing

About the position

As a Product Manager, you will define and execute the roadmap for experiences within Keurig's digital ecosystem, including the Keurig mobile app and website. Your role will involve synthesizing requirements from various stakeholders across the company into easy-to-use, delightful experiences that actively engage Keurig's consumers. You will partner with the brewer product management, UX, consumer insights, program management, and engineering teams to ensure tight coordination and timely feature delivery against the program. Your instinct and deep software experience will be complemented by data-driven insights in partnership with data analytics and data science team members.

Responsibilities

• Creates, aligns, and communicates the roadmap for experiences within the Keurig digital ecosystem.
• Understands and prioritizes the most important backlog items to drive value for the Keurig digital ecosystem.
• Works with engineering to assist with Neuron model file deployment.
• Works to reduce the maintenance cost of Neuron and the connected experience, while ensuring the user experience does not degrade.
• Partners with marketing/merchandising, brewer product management, consumer insights, engineering, UX, and other business stakeholders to formulate and articulate detailed product requirements to deploy new, value-adding products/features.
• Collaborates with the Keurig Experiences, Marketing, and Consumer Insights teams to validate product and roadmap decisions as well as to provide insights for ongoing testing and optimization.
• Drives program increment planning by prioritizing solution-level requirements and managing feature delivery expectations by working with engineering, QA, and PMO to plan sprints, write user stories, and test product features.
• Partners with system architects and PMO to constantly assess future design, resource, and delivery considerations beyond current development activity.
• Maintains up-to-date knowledge of technology standards, industry trends, and emerging technologies in the digital space.
• Develops and measures program KPIs and devises and implements experiments to find suitable solutions to enhance performance, feature engagement, and user experience.
• Uses technical skills to understand and make trade-off decisions, challenge assumptions, business-as-usual ways of doing things, and evaluate delivery risks.