Product Manager - SaaS

Labvantage Solutions - Franklin Township, NJ

Full-time - Mid Level

Franklin Township, NJ

Educational Services

About the position

The Product Manager - SaaS at LabVantage Solutions is responsible for shaping the development and direction of the company's LIMS software. This role involves collaborating with cross-functional teams to define, prioritize, and manage product features, ensuring that the software meets user needs and remains competitive in the laboratory informatics industry. The Product Manager will also focus on enhancing user experience and aligning product development with the company's strategic goals.

Responsibilities

• Collaborate with clients, stakeholders, and internal teams to gather, prioritize, and document product requirements.
• Define and document product features, including use cases, user stories, and functional specifications.
• Maintain a product roadmap outlining feature development timelines and release schedules.
• Determine feature priorities based on business objectives, customer feedback, market research, and competitive analysis.
• Lead the development and optimization in a SaaS environment to enhance user experience.
• Develop product revenue forecasts and monitor sales performance.
• Support the creation and management of customer groups, including advisory boards and domain groups.
• Write and contribute to various collateral, including sales materials and white papers.
• Validate product user requirements during software iterations.
• Oversee and contribute to industry-specific product components.
• Stay updated on emerging technologies and industry trends.
• Collaborate with development teams for timely and accurate delivery.
• Champion user experience by considering usability and user feedback.
• Contribute to new product training for internal teams before public launches.
• Create and maintain product documentation for internal teams.
• Contribute to the annual customer training and education conference.

Requirements

• Bachelor's degree in a relevant field.
• 4+ years of experience in managing laboratories or improving laboratory processes.
• Previous experience as a product manager, business analyst, or in a related role, preferably in laboratory informatics or LIMS.
• In-depth knowledge of LabVantage LIMS or similar laboratory informatics software is preferred.
• Proven experience managing SaaS products, including expertise in pricing and monetization strategies.
• Strong focus on enhancing user experience in a SaaS context.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, presentation, and interpersonal skills.
• Ability to work collaboratively with cross-functional teams and stakeholders.
• Customer-focused approach and advocacy for user needs and product excellence.
• PMC III or above certification with Pragmatic Institute preferred.

Nice-to-haves

• Experience with Lean methodology to improve processes.
• Interest in working with a global team.