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Jerryposted about 1 month ago
Full-time • Mid Level
Atlanta, GA
About the position
As a Product Manager on our Retention team, you won't just be optimizing flows, you'll be at the forefront of shaping how our customers engage with our app, directly impacting their lives and our long-term growth. You'll partner closely with exceptional product managers, engineers, data scientists, and designers to solve tangible problems and build features that truly matter. You will have a direct and significant impact on millions of users and our journey to becoming a $10B business.
Responsibilities
- Drive tangible improvements in customer retention for our core insurance shopping product by optimizing carrier and payment integrations and leveraging cutting-edge automation.
- Uncover key opportunities for reducing customer churn through deep-dive analyses and a first-principles understanding of user behavior.
- Conduct insightful user research and translate those findings into innovative solutions that directly address customer pain points.
Requirements
- 2 - 4 years working as a Product Manager in consumer tech, with a track record of impact.
- Comfortable with rigorous analyses, developing insightful hypotheses, and validating their impact on key metrics.
Nice-to-haves
- Bonus points if you've navigated the exciting (and sometimes chaotic) world of a startup.
