Product Manager, Reputation Marketing & Insights

Amazon • Arlington, VA

1d • $151,200 - $225,000 • Onsite

About The Position

The individual selected for this position will own the product strategy, roadmap, and delivery of internal applications and operational platforms that streamline workflows across Reputational Marketing & Insights (RMI). The work will challenge you to be resourceful, think big while staying connected to the details, translate stakeholder needs into functional solutions, and embrace a high degree of change and ambiguity at speed. The scope and scale of what we strive to achieve is immense, but it is also meaningful and energizing.

Requirements

• Experience owning/driving roadmap strategy and definition
• Experience with feature delivery and tradeoffs of a product
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
• 7+ years of product or program management, product marketing, business development or technology experience
• Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution, or experience leading and influencing your team or organization
• Demonstrated ability to work hands-on with cloud services (AWS), databases, APIs, and scripting languages at a practitioner level

Nice To Haves

• Knowledge of data warehouse technical architecture, infrastructure components, ETL and reporting/analytic tools and environments
• Experience in Kubernetes, Docker or containers ecosystem, or experience in software development
• Experience in influencing senior leadership through data driven insights
• Experience managing complex customer relationships and initiatives with considerable impact where the customer need, sales strategy, and opportunity are not defined
• Experience building internal tools or platforms using rapid-development frameworks (Streamlit, Retool, or similar)
• Hands-on experience with AI coding assistants, agentic development frameworks, or LLM-based automation (e.g., Bedrock Agents, Claude, autonomous coding tools)
• Track record of driving adoption of internal products through strong voice-of-customer practices and iterative improvement
• Experience working in public affairs, communications, or marketing environments

Responsibilities

• Define the product and technology strategy for the team's internal tools ecosystem.
• Own a portfolio of applications that serve as the operational backbone of a fast-moving marketing organization — from audience management and campaign budgeting to media measurement and workflow automation.
• Identify where manual processes create drag and define product solutions that scale.
• Evaluate and leverage AI/ML tools, large language models, and agentic frameworks to accelerate development and augment team capabilities.
• Align stakeholders across competing priorities, making smart trade-offs between speed-to-delivery and robustness, flexibility and standardization, sophistication and simplicity.
• Define technical requirements — including APIs, data integrations, cloud architecture, and AI-assisted workflows — and articulate when a new technology is needed (and when it is not).
• Influence the strategic direction of how the team operates by building tools that change what's possible.
• Be accountable for product adoption, process efficiency gains, and stakeholder satisfaction.
• Develop mechanisms to capture voice-of-customer feedback from internal users and translate it into a prioritized product roadmap that balances near-term needs with long-term platform investments.
• Define product strategy and own the full lifecycle for a portfolio of internal tools — from requirements gathering through deployment.
• Build web applications and data integrations using AWS, evaluate and deploy AI-powered development tools and LLM-based agents, and drive stakeholder alignment across competing priorities.
• Make independent architecture decisions, automate processes that depend on individual heroics, and operationalize analytical outputs into production-ready tools accessible to non-technical users.

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed