Product Manager, POS
SevenRooms - New York, NY
posted 4 days ago
About the position
We are looking for a Product Manager with a specialized focus on Point-Of-Sale (POS). As a Product Manager, you will help create vision, strategy and execution of our product offerings. You will work closely with cross-functional teams, including engineering, design, marketing, and sales, to ensure that our products meet the needs of our customers and align with our business objectives. This role will report directly to our Group Product Manager. The Point of Sale (POS) Team plays a critical role in realizing the SevenRooms ecosystem. This is an operator and integrator facing team building best-in-class integrations with POS systems to improve operational efficiency for operators and ingest valuable data from the POS system to enrich guest profiles so operators can create personable and magical experiences for their guests. Leveraging all the power and customizability of the SevenRooms platform, this fun and ambitious team is looking for a customer-minded, data-driven Product Manager looking to streamline the integration experience and innovate new ways to infuse data and intelligence throughout the platform. We've built our product team up with the most creative, passionate entrepreneurs and hospitality-oriented people we could find. This small but mighty team is incredibly collaborative, while having the independence to find their niche and have a large impact while doing so. We are the bridge between our clients and our platform and we absolutely love what we do (and we love doing it together).
Responsibilities
- Define business and product requirements
- Lead cross-functional teams to execute on product plans and to deliver results
- Function as the Product Owner for a Scrum development team to define, deliver, build and iterate on capabilities alongside engineering and design partners
- Collaborate closely with stakeholders throughout SevenRooms to obtain buy-in for product initiatives and to set expectations
- Collaborate with leadership and executives to advocate for guest experience innovations
- Research, analyze, and interview customers and users to understand their requirements, operational impacts and needs, competitive offerings, cases from Customer Support, and translate these into feature specs or product improvements
- Anticipate bottlenecks, provide support for escalation management, make tradeoffs, balance the business needs versus technical constraints
Requirements
- 2+ years of product management experience
- 1+ years building B2C SaaS applications required
- Experience shipping successful consumer facing products
- Ability to quickly understand a specific client domain and identify the trends and opportunities in that space
- Curiosity to dig several layers deep into solutions with an eye toward continuous improvement
- An open mind & flexibility around testing new approaches and the ability to harness failures and turn them into wins
Benefits
- Flexible and independent working schedule
- Unlimited paid time off
- Paid parental leave
- Equitable compensation based on external market data
- Equity for all employees
- On-Target Earnings (Base + Bonus) range of $140,800-$165,000
- Comprehensive medical, dental, and vision benefits
- Commuter benefits
- Gym reimbursement
- 401K plan
- Life insurance
- Unique wellness offerings including One Medical, Spring Health, Carrot, and Headspace
- Monthly stipend through Roomie's Choice program
- Core Value Awards program
- Opportunities for training and professional development
- Financial support for continuing education, certifications, or participation in external training programs
