Product Manager, Digital Trust and Compliance

About the position

The Product Manager, Digital Trust and Compliance oversees the organization's Public Trust Certificate Program, ensuring compliance with CA/Browser Forum and other compliance standards. This role involves managing CA root certificates, conducting requirement analysis, and updating Certificate Policies and collaborating with other stakeholders to implement adherence to different standards. The Product Manager serves as the IdenTrust representative in the CA/Browser Forum and other standard bodies, collaborates with internal and external stakeholders, and ensures compatibility with operating systems requirements for public trust such as Microsoft, Google, and Apple.

Responsibilities

• Oversee the Public Trust Certificate Program, ensuring compliance with CA/Browser Forum baseline requirements such as Server, S/MIME, Code Signing, Network Security etc.
• Managing CA root certificates, embedding them in browsers and other internet software applications such as Microsoft, Google, Apple etc.
• Conducting requirement analysis and define specifications for new programs, roots, issuing CAs, and end entity certificates
• Serving as the IdenTrust member representative in the CA/Browser Forum and other regulatory bodies
• Creating and manage Certificate Policy (CP) and Certificate Practice Statements (CPS) for various public trust certificate programs
• Working closely with the Compliance team to ensure the successful completion of audits such as WebTrust, and SOC 2
• Collaborating directly with customers and customer delivery teams to adjust certificate profiles and policies based on use cases
• Documenting and map the Public Trust Policy requirements with the internal business operations, registration, and certificate platform processes
• Collaborating with the engineering team to translate requirements into stories and technical design documents, including data/process flow
• Collaborating with internal teams such as Registration, Delivery, PKI, SysOPs, Compliance to ensure that the internal processes are in line for the regulatory requirements
• Serving as the primary point of contact for all matters related to public trust certificates
• Identifying and mitigating risks associated with the issuance and management of public trust certificates
• Promoting awareness of all the ballots and discussions related to of CA Browser Forum compliance
• Staying informed about industry trends, emerging technologies, and changes in regulatory requirements
• Leading initiatives to enhance the efficiency and effectiveness of the certificate program
• Reporting incidents within the CA/Browser Forum as required

Requirements

• Bachelor's degree in computer science, Information Technology, Cybersecurity or related field.
• 5+ years of experience IT security, certificate management, or a related field
• Proven track record of managing public trust certificate programs and ensuring compliance with industry standards
• Relevant certifications such as CISSP, CISM is a plus
• Experience in Scaled Agile Framework (SAFe) or Scrum Agile is a plus
• Experience within Public Key Infrastructure (PKI) or Cryptography and working with standard regulatory bodies such as CA/Browser Forum
• In-depth knowledge of CA/Browser Forum guidelines and baseline requirements
• Strong leadership and project management skills
• Experience working in global teams and matrix organizations
• Strong analytical and problem-solving abilities with customer service attitude
• Ability to work collaboratively with diverse teams and stakeholders to achieve results
• Proficient in Microsoft Office applications, such as Word, Excel, PowerPoint, etc.
• Familiar with operating systems, such as Windows, Mac, Linux, iOS, Android, etc.
• Know your way around modern communication tools such as Microsoft Teams

Nice-to-haves

• Being familiar with Atlassian JIRA is a definite plus

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential