Product Digital Banking Analyst

CSI•Remote - Kentucky, KY

1d•Remote

About The Position

The Product Analyst supports the product team in delivering high-impact solutions by conducting research, analyzing data, and helping shape the product roadmap. This role plays a key part in understanding market needs, supporting sprint planning, and enabling cross-functional teams to execute effectively. This is a highly collaborative, generalist role ideal for someone who enjoys research, problem-solving, and working across product, engineering, and business teams in a fast-paced FinTech environment.

Requirements

2+ years of relevant experience in a product, business, or technology-related role
Strong research, analytical, and problem-solving skills
Excellent communication and collaboration skills
Ability to manage multiple priorities in a fast-paced environment
Comfort working with cross-functional teams and supporting Agile processes
Applicants must be authorized to work in the United States without the need for sponsorship now or in the future.

Nice To Haves

Experience in FinTech, banking, or digital products
Familiarity with tools such as JIRA, Aha, Azure DevOps, Power BI, and Microsoft Office
Exposure to sprint cycles and Agile environments
Pragmatic Certification (Level II or higher)
Experience leveraging AI tools to support research and analysis

Responsibilities

Support Product Strategy & Roadmap: Assist Product Managers and Product Owners in prioritizing features based on business value and customer needs.
Support sprint planning by preparing research, data, and insights to guide prioritization.
Contribute to ongoing roadmap development and product lifecycle management.
Conduct Market & Competitive Research: Perform research on industry trends, competitor products, and market opportunities.
Review vendor offerings, analyst reports, blogs, and conference insights.
Translate findings into actionable recommendations for the product roadmap.
Analyze Data & Drive Insights: Assist with data collection and analysis to support product decisions and business planning.
Help build business cases, including financial metrics and product performance insights.
Support future investment decisions through research and penetration analysis.
Enable Go-to-Market & Sales Support: Partner with Product Marketing to develop materials and tools for sales enablement.
Support go-to-market testing and product launches.
Contribute to product positioning and messaging aligned with customer needs.
Cross-Functional Collaboration: Work closely with product managers, technical product owners, support teams, and development teams.
Support communication of product updates, priorities, and status across stakeholders.
Assist with customer inquiries and product-related questions.
Product Operations & Support: Help train support teams to ensure strong product knowledge and proper escalation paths.
Assist in coordinating product-related activities and keeping initiatives on track.
Contribute to continuous improvement of product processes, tools, and workflows.