Product Advisor / Assistant Sales Manager - Toyota Downtown
About The Position
We have an exciting opportunity for an experienced Product Advisor / Assistant Sales Manager to join Jim Pattison Toyota Downtown. This is a dynamic dual role position that combines sales leadership responsibilities with a hands on Product Advisor focus, directly assisting customers through the vehicle purchasing journey and driving personal sales performance. If you are a driven automotive professional who is passionate about delivering exceptional customer experiences, selling vehicles, mentoring team members, and contributing to dealership success, this role is for you. In this position, you will play an active role on the sales floor by advising customers, building relationships, and achieving sales targets, while also supporting the leadership and daily operations of the sales department. You will assist in driving overall team performance, coaching and supporting sales staff, and helping ensure a high standard of customer experience aligned with dealership goals and Toyota brand expectations.
Requirements
- Experienced automotive professional
- Passionate about delivering exceptional customer experiences
- Passionate about selling vehicles
- Passionate about mentoring team members
- Passionate about contributing to dealership success
- Ability to play an active role on the sales floor
- Ability to advise customers
- Ability to build relationships
- Ability to achieve sales targets
- Ability to support leadership and daily operations of the sales department
- Ability to assist in driving overall team performance
- Ability to coach and support sales staff
- Ability to ensure a high standard of customer experience aligned with dealership goals and Toyota brand expectations
- High performing automotive sales professional
- Enjoys customer interaction
- Enjoys mentoring team members
- Enjoys contributing to dealership results in a hands-on environment
- Satisfactory Driver’s Abstract from ICBC
Responsibilities
- Deliver an outstanding customer experience throughout the vehicle purchasing process.
- Assist customers with vehicle selection, product knowledge, financing introductions, and delivery coordination.
- Support the sales team in achieving monthly sales targets and maintaining strong customer satisfaction.
- Handle customer concerns professionally and help ensure timely follow-up.
- Lead by example through strong sales performance, professionalism, and customer service.
- Support the Sales Manager with day-to-day showroom operations and team guidance.
- Assist with coaching and mentoring Product Advisors on sales process, product knowledge, and customer communication.
- Help maintain a positive, team-oriented, and performance-driven environment.
- Ensure dealership sales processes and manufacturer standards are consistently followed.
- Maintain accurate customer records and activity using dealership CRM tools.
- Assist with inventory presentation, showroom standards, and vehicle deliveries.
- Support dealership promotions, events, and sales initiatives.
Benefits
- Competitive commission and performance based bonus structure.
- Opportunity to work with premium products in a high volume dealership.
- Manufacturer supported and in-house leadership training.
- Access to exclusive vendor promotions and purchase programs.
- Recognition and rewards programs.
- Extended health and dental care
- Life Insurance and AD&D
- Short- and long-term disability
- Global medical assistance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
