About the position
Provide leadership support and direction, during primetime hours (3p-7p M-F; 11a-7p Sat/Sun) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture where associates are aligned to the business strategy and receive the knowledge and training needed to deliver a consistently great experience for Every Customer, Every Time. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety. From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!
Responsibilities
- Provide leadership support and direction during primetime hours to drive sales and enhance the customer experience.
- Partner with the store leader and department leader to develop a high-performance culture.
- Ensure associates receive the knowledge and training needed to deliver a consistently great experience.
- Promote the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
- Establish department performance goals and empower associates to meet or exceed targets through teamwork.
- Train and develop associates on their job performance and participate in the performance appraisal process.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Ensure orders are put up in a timely manner, working backstock, rotating product, and replenishing throughout the day.
- Inform customers of produce specials and offer product samples.
- Ensure merchandising standards are being followed and review/inspect products for quality and freshness.
- Create and execute sales promotions in partnership with store management.
- Ensure in-stock behaviors are being executed daily.
- Implement the period promotional plan for the department.
- Ensure hourly conditioning is taking place so products are kept fresh and displays are clean.
- Plan and organize the inventory process and maintain an awareness of inventory/stocking conditions.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
- Report all safety risks, issues, and illegal activity, including robbery, theft, or fraud.
- Adhere to all local, state, and federal laws, and company guidelines.
Requirements
- Excellent oral/written communication skills.
- Ability to handle stressful situations.
- Knowledge of basic math (counting, addition, subtraction).
Nice-to-haves
- High School Diploma or GED.
- Any produce or retail experience.
- Any management experience.
- Second language (speaking, reading and/or writing).
- Promote trust and respect among associates, with a positive attitude.
- Communicate company, department, and job specific information to associates.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
