About the position
Create outstanding customer experiences through exceptional service. Establish and maintain a safe, clean and fresh environment that encourages our customers to return. Achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Direct and supervise all functions, duties and activities for the Produce department. Support the day-to-day functions of the Produce operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the Company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Create outstanding customer experiences through exceptional service.
- Establish and maintain a safe, clean and fresh environment.
- Achieve sales and profit goals for the department.
- Monitor and control quality assurance standards.
- Direct and supervise all functions and activities for the Produce department.
- Support day-to-day functions of the Produce operations.
- Embrace the Customer 1st strategy.
- Encourage associates to deliver excellent customer service.
- Demonstrate the Company's core values.
Requirements
- 18 years of age.
- Effective communication skills.
- Knowledge of basic math (counting, addition, and subtraction).
- Ability to handle stressful situations.
- Current food handlers permit once employed.
Nice-to-haves
- Management experience preferred.
- Produce experience.
- Adhere to all local, state and federal laws, safety and food safety regulations and company guidelines.
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Establish performance goals for department and empower associates to meet or exceed targets through collaboration and teamwork.
- Develop adequate scheduling to manage customer volume throughout hours of operation.
- Help to train and develop associates on performance of their job including inventory, stocking, CAO, Key Retailing and other aspects of job.
- Create an environment that enables customers to feel welcome, important and appreciated.
- Offer product samples.
- Inform customers of produce specials.
- Review/inspect products for quality and freshness.
- Utilize Fresh Insights to ensure proper sell through and shrink reduction.
- Recommend produce items to customers.
- Develop and implement a department business plan to achieve desired results.
- Work in refrigerated areas for hours at a time and regularly lift up to 50 pounds.
- Implement merchandising promotional plan for the department.
- Keep all department associates current with present, future, seasonal and special ads.
- Help to monitor and control expenses for the department.
- Maintain an awareness of inventory/stocking conditions.
- Help to ensure price integrity including shelf tags and promotional signs.
- Assist in the inventory process.
- Ensure proper temperatures in cases and coolers are maintained.
- Reinforce safety programs by complying with safety procedures.
- Practice preventive maintenance by properly inspecting equipment.
- Report all safety risks, issues, customer or employee accidents and illegal activity.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career.
- Vast potential for growth through industry-leading training programs and diverse career pathways.
