Procurement Sourcing Category Manager

Qualtrics - Provo, UT

Full-time - Mid Level

Hybrid - Provo, UT

1,001-5,000 employees

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Procurement Sourcing Category Manager at Qualtrics plays a crucial role in enabling the company's mission by providing optimal third-party solutions. This position focuses on transforming the procurement operating model, establishing a resilient supply base, and ensuring best value through strategic sourcing. The role requires strong leadership, innovative thinking, and the ability to manage various categories, including HR/Benefits and Corporate Marketing Market Intelligence/Research.

Responsibilities

• Act as a leader for the sourcing organization, driving sound, methodical, and ever-improving category space.
• Drive value for Qualtrics via its supply base, delivering savings, sound cash management, and value add partnerships.
• Lead strategic sourcing projects with business executives while managing a full portfolio of sourcing relationships.
• Act as a consultant to business partners in the supplier sourcing process, communicating approach for supplier agreement negotiations and/or ongoing projects.
• Partner with internal organizations to define moderate to complex product and/or service requirements, assist with identifying suppliers, run RFx process and evaluations, provide supplier evaluation framework, and make recommendations on supplier selection.
• Conduct analysis, coordinate key partner participation (Legal, Tax, Information Security, Finance, etc.), and execute supporting administrative processes.
• Facilitate efforts across multiple geographies in developing solutions to problems.
• Build, communicate, and execute on sourcing project work plan and timeline, identifying supporting efforts, dependencies, or barriers.
• Identify and track any sourcing issues, track and report progress.
• Draft and redline commercial components of master purchasing and service contracts, statements of work, and software as a service and licensing agreements.
• Assist with risk analysis to identify issues (financial, operational, and/or regulatory) and develop risk mitigation strategies.
• Support clients in the management of suppliers as it relates to communicating basic contract terms and expectations internally and to the supplier; provide support for contract changes, escalations, remediation, and termination planning.
• Perform category management and identify data and research resources in the industry, tracking the competitive landscape and identifying emerging supplier candidates.
• Handle administrative processes and activity reporting as needed to support projects.

Requirements

• 5+ years of experience in Category/Sourcing management.
• Proven ability to influence stakeholders.
• Proven ability to deliver hard savings, build strong provider relations, and drive change.
• Complex project management experience with categories such as Cloud, Software, Telecommunications, or others.
• Bachelor's degree required; MBA, JD, or other advanced degree in Supply Chain preferred.

Nice-to-haves

• Experience in HR/Benefits and Corporate Marketing Market Intelligence/Research categories.
• Strong acumen in fiscal discipline and stakeholder management.

Benefits

• Generous 401(k) Match
• $1800 Experience bonus for personal experiences
• Wellness Reimbursement of $300 per quarter for wellness activities
• Hybrid work model with in-office collaboration three days a week