Processing Assistant
About The Position
The primary purpose of this Processing Assistant position is to provide secretarial support for the Independent Living Rehabilitation Program. This person is supervised by the Area Rehabilitation Supervisor. This position is critical in providing services to consumers in each program in a timely and efficient manner. This position serves as a vital link for communication between the Independent Living Rehabilitation Program Counselors, the Mini-Center Contractual Teachers, and vendors. The secretary must be constantly aware of operational goals of the Independent Living Program in order to assist the Division in coordinating the efforts of the Independent Living Rehabilitation Counselors. This requires maintaining contact by phone, mail, and in person with Medical Providers, vendors, Contractual Teachers and consumers in order to convey information, material, and messages. The secretary must use good judgment, discretion and good secretarial skills in order to assist the Independent Living Rehabilitation Counselors in case of emergency. The secretary in this position must also possess the knowledge of principles and processes for providing customer services.
Requirements
- High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Nice To Haves
- Demonstrated experience working with general office equipment.
- Demonstrated experience having proficient computer skills.
- Demonstrated experience providing excellent customer service.
Responsibilities
- Provide secretarial support for the Independent Living Rehabilitation Program.
- Serve as a vital link for communication between Independent Living Rehabilitation Program Counselors, Mini-Center Contractual Teachers, and vendors.
- Maintain awareness of operational goals of the Independent Living Program to assist the Division in coordinating efforts.
- Maintain contact with Medical Providers, vendors, Contractual Teachers, and consumers via phone, mail, and in person to convey information, materials, and messages.
- Use good judgment, discretion, and secretarial skills to assist Independent Living Rehabilitation Counselors in case of emergency.
- Possess knowledge of principles and processes for providing customer services.
Benefits
- health insurance options
- standard and supplemental retirement plans
- NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis)
- paid vacation
- sick leave
- community service leave
- paid parental leave
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
