Principal UX Designer

Riverpoint - Scottsdale, AZ

Full-time - Senior

Onsite - Scottsdale, AZ

Securities, Commodity Contracts, and Other Financial Investments and Related Activities

About the position

The Principal UX Designer is responsible for leading the design of the company's web presence, focusing on enhancing user experience while meeting business goals. This role involves driving the strategic direction of prototypes, validating new product ideas, and ensuring usability through research and testing methodologies. The designer will work closely with corporate stakeholders to develop innovative user interfaces and interaction styles, while staying current with UX trends and best practices.

Responsibilities

• Defines standards/design requirements for wireframes, user flows, information architecture, site maps, functional specifications/requirements, and functional prototypes; approves final design product.
• Researches, strategizes, and defines innovative user interfaces and interaction styles to improve user productivity, including insight into emerging design and technology trends; develops creative solutions to complex problems.
• Interprets analytics data to identify user behavior and make recommendations for improved user experience.
• Creates A/B and multi-variant tests to inform design decisions.
• Oversees/validates usability and prototype studies through the use of multi-variant testing.
• Works with ideas, information, and material from corporate stakeholders to develop prototypes and strategies to reach UX goals.
• Develops strategies to increase engagement and interaction.
• Stays current on the latest UX trends, principles, and strategies.
• Introduces best practices, technology, innovation, and creative troubleshooting.
• Answers employees, vendors, or other customers' questions related to UX design, procedures, and processes.
• Completes work in a timely and accurate manner while providing exceptional customer service.
• Other duties as assigned.

Requirements

• Minimum of eight years progressive experience designing usable interfaces and interactions, preferably in a large multi-site organization; retail experience is a plus.
• Thorough understanding of how visual and interactive design work together to create a superior product.
• Experience with consumer web-based products is necessary.
• Demonstrated expertise with Adobe Creative Suite and prototyping software (Sketch, InVision, etc.) is required.
• Familiar knowledge with HTML/CSS, Javascript is a plus.
• Proven experience conducting qualitative user research and usability testing is necessary.
• Proven organizational, strategic problem-solving, and decision-making skills in the field of design are vital.
• Demonstrated ability to communicate across all levels of the organization, articulating complex technical ideas to a non-technical audience both verbally and in writing.
• Ability to motivate self and others while managing multiple projects and meeting various deadlines simultaneously is required.
• Proficiency with Microsoft Office, including skills with Word, Excel, Access, and PowerPoint is necessary.
• Ability to extract ideas from key stakeholders, listen to new ideas, and move the team along toward business objectives is vital.
• Fostering an environment of teamwork, diversity, and idea sharing to generate the best possible outcome is required.
• A Can-Do attitude and the ability to adjust to changing requirements are essential.
• Maintaining confidentiality, treating others with respect, and upholding Company values are key attributes.

Nice-to-haves

• Experience in a retail environment is a plus.
• Familiarity with emerging design and technology trends.