Prin Program Manager

ADP•Alpharetta, GA

8d•Hybrid

About The Position

ADP is hiring a Principal Program Manager in NAS Lyric in Parsippany, NJ to work on a hybrid schedule 3 days in office. This role is for individuals who thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued. The position offers an opportunity to make a difference by using communication, problem-solving, and project management skills to drive results for clients in an inclusive environment with a culture of collaboration and belonging. In this role, you will lead a project team to implement client HCM projects by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to client and business goals. You will use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets. The primary goal is to lead the project team to successfully implement clients on HCM products and services. The role involves managing client relationships and project teams, handling diverse client needs, and utilizing top-ranked training to ensure success. You will build rapport, establish trust, and maintain professionalism with clients and project team members. You will manage all project phases, including initiation, planning, execution, monitoring, control, and closure, aiming for high client satisfaction scores and positive team sentiment. The company fosters friendships that last in an inclusive environment.

Requirements

At least 10 years of project management experience and/or continuous improvement experience
Prior work experience leading medium to large cross-functional and/or multi-year projects from concept to delivery
Strong knowledge of project management processes, tools, and structured methodologies
Ability to guide and inspire others in a consultative approach and drive collaboration and client focus with the project team and internal partners
Effective communication skills, both verbal and written
Ability to manage multiple and changing priorities (flexibility/adaptability)
Demonstrate learning agility and critical thinking skills and apply basic concepts in new situations
Ability to work and thrive independently and in a collaborative environment; partner, collaborate, and work in a team (and matrixed) environment
Ability to coach, train, and mentor other team members with less experience

Nice To Haves

HCM industry expertise to each client solution and apply best practices through in-depth client consultation
Implementation of large complex SaaS technology platforms
Ability to maintain focus and work effectively with multiple demands
Initiative to seek out answers, solutions, and positive outcomes
Process-oriented with a high attention to details
Proficient using Microsoft Office suite and experience with Financial Force, Anaplan, Confluence, or similar tools
Experience in the Human Capital Management (HCM) Industry and/or knowledge and understanding of payroll
PMP, PgMP, PHR, SPHR, CCP, CBP, HCS, or other similar certifications from highly recognized professional learning institutions

Responsibilities

Manage large project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets.
Develop strong partnerships and working relationships at all levels of the organization, internally and externally.
Identify cross-functional resources critical to project objectives and build diverse collaborative teams to drive business success.
Lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.
Provide analysis and status reports of the project, including business case, ROI, and post-project review.
Assess, manage, resolve, and escalate (if necessary) risks and issues.
Provide recommendations and suggest best practices with the expectation of always creating an exceptional client implementation experience.
Use critical thinking and problem-solving skills to approach new situations.